For the first consultation, I will explain why I brought my pen and clipboard and ask for my personal opinion. So far, no one has objected and no one cares.
If the box is uncomfortable, I won't take it. Because I brought it, not because I can't remember.
In the process of consultation, I only remember the key words, which are the points where the case is done well, the points where the case is valued, and the points where the case is troubled. I write very little, so I don't need to bend my head to take notes.
Sometimes, there is no need to record. When I write that sentence, I will deliberately ask the criminal to stop and repeat what the criminal said. The purpose is to reflect this sentence in the case, so that TA can hear it and know that it was said by TA himself, which is convenient for TA to think naturally.
Write down the key words so that I can give feedback at the end of the consultation.
Sometimes I will show a case, how powerful TA is and how much I have achieved, which is more inspiring than just talking without practice.
I have asked individual cases, and I feel that I attach great importance to what I have said and feel that I have been respected.
When I was in class at 1879, some experts also recorded the video that the teacher showed me.
So whether there is no right or wrong record in consultation depends on how the consultant uses it.
Why do some psychological counselors take notes when consulting, while others don't?
This is a technical and habit problem of psychological counselors. Just like students in class, some take notes and some don't, but there is no right or wrong between doing and not doing, just need to pass the final exam results to test.
I'm a counselor. I usually write down some related contents when I consult, especially when I consult for the first time. I wonder how many questions visitors have had and what events they have experienced. Some visitors talk a lot. I need to find the context of visitors' questions in these messy sentences, and sometimes I can't remember them, which leads to the lack of rigorous and convincing analysis, so I have the habit of taking notes.
Everyone's symptoms are usually caused by many similar events, during which many things will happen, and the key factors need to be found from these experiences, so how to listen and take notes is very important. Finding the key points in the complex problems told by visitors and finding the last straw to crush the pressure camel is the skill of consultants, which requires long-term experience accumulation and the corresponding relationship between events and symptoms in these complex problems. It is not easy to write it down and analyze it yourself.
I think it's best to take notes.
There is no right or wrong way to take notes during psychological counseling. Whether you take notes depends on whether your behavior interferes with visitors and whether you record keywords that are helpful for diagnosis.
Under normal circumstances, in the process of consultation, the information provided by visitors is disorganized due to the influence of emotions and moods. Consultants should be good at capturing valuable information and simply summarizing the visiting language to clarify the problem. At this time, such records will not interfere with the narrative of visitors, which is helpful for the diagnosis of psychological problems; But too many records will interfere with tourists' observation, which also causes their concern. Therefore, the notes in the process of psychological consultation should follow the principles of value and moderation.
First of all, I want to say that at the beginning of the consultation, I will abide by the provisions of the textbook and try not to take notes during the consultation, but after the consultation is over, I will fill in the basic information of the consultation in time. Now, according to the new regulations of the Steering Committee of the Chinese Psychological Association and the registration standard of professional institutions and professionals in clinical and consulting psychology of the Chinese Psychological Association (second edition), I not only have to take notes, but also record the whole process, so I directly use my laptop to take notes and record on my mobile phone!
In addition, remembering does not depend on the feelings and likes and dislikes of consultants, but on the strict implementation of relevant regulations of the industry. This is a scientific and reasonable method.
I must admit that my answer may not be the answer to the question.
But I think there should be something you need below, whether you are a consultant or a visitor.
?
First of all, I don't think counselors should take notes when consulting.
Reason one:
When many visitors come to the psychological counselor, they are very lack of attention, or even come to seek attention. If the consultant takes notes during the consultation, it will reduce the attention to the visitors, make the expectations of the visitors "being concerned" fall through, and affect the relationship between the two parties.
For example, if you want to talk to the other person, and the other person is writing something, will you stop and wait until he finishes writing?
Reason two:
Taking notes during the consultation will make the visitor feel that the consultant is recording his privacy, whether he knows what the consultant is writing or not. In this case, visitors will feel insecure, reduce self-exposure, and even cover up, which has a great impact on the consulting effect.
I hope the other person "remembers" what I said, not "writes it down".
Reason three:
If the psychological counselor develops the habit of taking notes during the consultation process, it is easy to become dependent, and may read notes from time to time during the dialogue process, leaving the impression of "rigid and scripted" to the visitors.
Imagine a teacher giving a lecture with a lesson plan.
Reason four:
When a counselor talks while taking notes, it is easy for the client to feel "questioned". Once the other person feels this way, the relationship between counseling and visiting will be seriously damaged.
?
Finally, I would like to say that taking notes during consultation is a personal habit of consultants, and this situation should not be a case. And this habit is really useful, for example, it is not easy to forget when taking notes, for example, after taking notes, both parties will have a better sense of gain and so on.
However, whether or not to take notes during consultation is ultimately based on consulting ethics and the personal wishes of visitors. After all, people are sitting in front of us.
Psychological counselors take notes in the process of psychological consultation, although it is a personal matter, but this practice is wrong and unprofessional. After the consultation, it is normal for each consultant to write a consultation record. In psychological counseling, psychological counselors must always pay attention to the words and deeds of visitors and pay attention to non-verbal phenomena in psychological counseling. Because sometimes consultation is the moment when you write down and take notes, maybe you miss a good opportunity to get to know the visitors. In consultation, visitors will express many things, which are not necessarily true, but emotions or emotional expressions are true. The visitor said one thing, which is favorable to the visitor's position in most cases, but if the visitor realizes that he is hiding something from it, there may be other emotions on his expression. If the counselor just missed this scene and wants to touch him again, I don't know when.
In addition, taking notes in the consulting room will also bring many disadvantages to visitors. On the one hand, visitors will feel that their secrets have been recorded, so they will unconsciously hide many things they want to express. On the other hand, visitors will feel that the consultant did not fully understand the visitors themselves during the consultation process.
In consultation, everything should be visitor-centered, so that visitors can express themselves freely, and the less intervention of consultants, the better.
Interpersonal psychotherapy believes that counselors and visitors have built a "field" in the consulting room, and their influence is mutual. What the visitor said was echoed by the counselor, and all the behaviors of the counselor would be interpreted by the visitor as a response to this statement.
Therefore, consultants should not do anything unrelated to consultation in the consulting room. Be quiet, understand and listen to the visitors.
I would like to add that the setting of psychotherapy varies from school to school, but at present the mainstream is psychoanalysis. If you have participated in mainstream psychoanalytic training, such as Sino-German, Sino-American, Sino-British, etc. The teacher will recommend you to read a book called Basic Reading of Distance Psychodynamic Therapy. Chapter 10 of this book clearly points out that the acquisition of supervision information will interfere with the consulting relationship.
First, videotape: it can capture nonverbal communication, but visitors will feel violated and unsafe, thus hiding a lot of inner information, and counselors will become particularly formal.
Second, audio tapes and voice recorders are less intrusive, but visitors will still feel intrusive and restrained, and at the same time lose non-verbal communication.
Third, detailed notes are the way that supervisors get the most information at present. However, live recording will interfere with the emotional input of visitors and the observation of subtle empathy during treatment. During the treatment, you must be with the visitors and openly experience the emotional state generated in the treatment relationship.
So taking notes after treatment will record more useful information. Information is not only some problems or key points that visitors confide to you, but also the anti-empathy of counselors.
Many visitors who are not clear about the principles and settings of psychological counseling are often unable to raise objections to the requirements put forward by counselors, so it is not that visitors do not object, and the behavior of counselors does not hinder counseling.
The main goal of psychological counselors is to try not to interfere with all the psychological States of visitors.
Let's talk about the supervision materials, which are different from the consultation records. The supervision materials need to be seen by the supervisors, and everything that happens in the treatment room should be restored as objectively as possible, even including the counselor's own anti-empathy. The acquisition of materials requires the consent of the visitors, and the consultant will not supervise the visitors who cut plum blossoms. Therefore, most of the visitors who usually need supervision have experienced the Great Wall psychotherapy for about ten hours, and they have experienced resistance and repetition. Some of them have illusions about therapists and attack them, saying that the treatment effect is not ideal and expressing anger. At this time, the therapist will go to the supervisor. See what kind of situation the visitors are in at present. Generally speaking, at this stage, visitors and therapists have established a certain degree of therapeutic relationship or therapeutic alliance. Visitors can have some trust in the therapist before agreeing that the therapist can go to the supervisor. In the counseling company I joined, a counselor only made two recordings and asked the visitors to make one recording for supervision. The visitor agreed at that time, but after doing it four times, he left the visitor and went to a psychological counseling company. Later, when I visited the customer service, I learned that the visitor thought the recording was particularly unsafe, and I felt that the secret in my heart might be known by people from companies other than the consultant. So I changed to another psychological company. Since then, the psychological consulting company has never had any problems such as live audio and video recording.
Finally, as a professional psychological counselor, everyone has their own experience. How would you feel if your experiencer took notes in front of you during your consultation? Will it be like that unsafe visitor? In the early stage of consultation, visitors are full of idealism to consultants, and at this time, consultants do everything right. Perhaps at this time, if you take notes in the consultation room, the visitors will think it is a kind of respect and attention to him, but psychological consultation will inevitably go through the stage of disillusionment with the counselor. At that stage, all the behaviors of the counselor are incorrect for the visitor. At this stage, the visitor will easily amplify his insecurity, maybe he will fall down more easily, and maybe he will attack the counselor more crazily. At this time, the visitor thinks that it is a kind of neglect for him to take notes on the spot.
Therefore, it is very unprofessional for consultants to take notes in the consultation room.
Whether to take notes during the consultation process is mainly weighed from the following two aspects:
First of all, in order to create an atmosphere of security and trust, we must first consider the feelings of visitors. Some visitors don't mind the counselor taking notes, but in actual consultation, many visitors don't want what they say to be recorded. According to the ethical requirements of psychological counseling, if psychological counselors want to record or videotape the counseling process, they must first obtain the consent of the visitors. Similarly, if the visitor does not agree with the counselor to take notes, the counselor should still respect the visitor's request.
Secondly, with the consent of the visitors, the consultant can decide whether to take notes according to his own habits or the requirements of special circumstances. The point is not to be too busy taking notes to affect the communication with visitors. Let the visitor pause waiting, or because he bowed his head and took notes, he did not capture the nonverbal information of the visitor. These are putting the cart before the horse, not worth the candle.
Welcome everyone to express their views in the comment area, or raise other meaningful questions, so that we can grow and progress together!