How to inquire about medical insurance personal inquiry

It can be done through official website, service hotline, mobile phone application, etc., but attention should be paid to protecting personal privacy and information security during the inquiry.

First of all, you can check through the social security bureau or the medical insurance center in official website. Generally speaking, these websites have a "personal medical insurance inquiry" or similar entrance. After clicking, enter personal ID number, name, medical insurance card number and other related information according to the website prompts, and you can query personal medical insurance payment records, medical insurance account balance, medical expense reimbursement and other information.

Secondly, you can also call the local social security or medical insurance service hotline for enquiry. These hotlines are generally published on the official website of the Social Security Bureau or the Medical Insurance Center. After dialing, you can provide personal information according to voice prompts or manual service requirements, and you can inquire about personal medical insurance.

In addition, some areas also provide services to query medical insurance information through mobile applications such as WeChat official account and Alipay. These services usually require real-name authentication, binding personal medical insurance accounts, and then you can check personal medical insurance anytime and anywhere.

When inquiring about the personal situation of medical insurance, we need to pay attention to protecting personal privacy and information security and avoid leaking personal information to criminals. At the same time, if the query results are unclear or in doubt, you can contact the local social security or medical insurance institutions for consultation and verification.

To sum up:

Inquiries about medical insurance personal information can be made through official websites, service hotlines, mobile phone applications, etc., but attention should be paid to protecting personal privacy and information security during the inquiry.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 4 provides that:

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Article 74 provides that:

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.