12333 national day working hours

National Day 12333 automatic voice can be dialed all day. 12333 answers users' questions, which are mainly divided into automatic voice response and manual consultation service. The former can answer questions 24 hours a day. The working hours of manual service are generally 9:00- 12:00 in the morning and13: 00-17: 00 in the afternoon, which is the national public service number of human resources and social security. Take Chengdu as an example: 12333. Manual consultation service: 9: 00 am-65438+02: 00 pm-65438+03: 00 pm (legal working days, Monday to Friday).

In order to do a good job in public service telephone consultation service, Ministry of Human Resources and Social Security applied for 12370 and 12333 public service numbers respectively. After years of hard work, great achievements have been made in system construction and business work. Telephone consultation service has become an important platform for government departments to communicate with the public and an important window for providing public services, and business handling is carried out in human resources and social security departments. 12333 is a national unified public telephone for human resources and social security, and it is a communication channel between the human resources and social security bureau and the people. Mainly used for human resources and social security policy business consulting, government affairs disclosure, complaints and reports, social security account inquiry and other services. Through 12333, it is an important window for the public to provide consulting services, complaints and reports, coordination and other services, and it is also the comprehensive function of the Human Resources and Social Security Bureau to undertake government affairs disclosure and petition handling through telephone and website.

What's the difference between 12370 and 12333?

1 and 12333 are mainly used for business consultation on human resources and social security policies, government affairs disclosure, complaints and reports, social security account inquiry, etc. 12370 is mainly used for business policy consultation on civil service management and recruitment. All localities can adjust the use of 12333 and 12370 according to local actual conditions and work development needs. They can also extend the business of 12333 to civil servant management, civil servant recruitment and other services, and realize all human resources and social security telephone consulting services and 12333.

2. When providing information services to the public, 12333 and 12370 will indicate the name of the information provider in the short message.