Agreed negotiation objectives
(A) the preliminary work to agree on the consulting objectives
1. Understand customers comprehensively and deeply, and collect data from seven questions:
Who is the helper of "Who"? Hippocrates said that it is more important to know what kind of disease a person has than to know what kind of disease a person has.
What's wrong with "what"
When did "when" happen? Has this happened before? How many times? What happened?
Where does "where" happen?
What is the reason why "Why" happened?
Who is involved in the "which" incident?
How did things develop for me?
Different psychological problems adopt corresponding conversation methods, aiming at different objects:
Age characteristics, personality characteristics, problem characteristics and cultural characteristics
2. Have a deep understanding of the ideas you can refer to when asking for help.
(1) Define the problem that the helper wants to solve.
(2) Further understand the ins and outs of the problem.
(3) By responding to the words and deeds of the helper, clarify the real thoughts of the helper.
(4) Explore the deep-seated reasons for the specific psychological problems of visitors.
3. Judge the types and severity of psychological problems of visitors.
(two) the definition, source, agreed timing and characteristics of the consulting objectives.
1. Understanding of consulting objectives
The consulting goal is the goal that the seeker achieves through self-exploration and change. It is also the goal of psychological counselors to help the seekers through the theories, methods and skills of psychological counseling, and finally promote their realization. The goal is the goal that both the helper and the consultant should achieve.
2. Sources of consulting objectives
The consulting objectives are agreed by the consultant and the client.
3. Time to agree on the consultation objectives
4. Characteristics of consulting objectives
(1) belongs to the category of psychology
② Positive.
③ Specific or quantitative.
④ feasible
⑤ Assessable.
⑥ Accepted by both parties
⑦ Multilevel unification
(3) How to reach an agreement with customers on consulting objectives.
1. Find out the main problems of the helpers.
2. Determine which question to start with.
3. The two sides reached an agreement on the consultation objectives.
(D) the integration of consulting objectives
(5) Matters needing attention in agreeing on the consulting objectives.
1. Not all customers can provide effective consulting targets.
2. Some consultants may have wrong ideas about the consulting objectives.
3. Different counseling schools have different counseling objectives.
The humanistic school takes self-realization as its consulting goal.
Behaviorism school expects to help customers learn constructive behaviors to change and eliminate unsuitable behaviors, and its goal is very specific.
The counseling goal of psychoanalysis school is to realize the subconscious, reorganize the basic personality, help seekers relive their early experiences, deal with repressed conflicts and make rational consciousness.
The consulting goal of Gestalt School is to help the clients feel the experience at this moment, encourage them to take responsibility, and support internally to resist the dependence on external support.
Agreed consultation plan
First, divide the consultation stage.
1. Diagnostic phase
The content of this stage includes establishing a good consultation relationship, collecting relevant information of help seekers through intake conversation, observation and understanding, psychological test and so on. , clear the problem of the helper, the cause of the problem, the severity of the problem, and finally make a clear psychological diagnosis.
2. Consultation stage
The consultation stage is the core and the most important substantive stage of psychological counseling professional activities, which includes a series of important steps such as adjusting the motivation for seeking help, agreeing on the consulting goal, agreeing on the consulting plan and implementing the plan.
3. Consolidation phase
This stage is the summary and improvement stage of consultation.
Second, make a consultation plan.
1. Consulting objective
2. The principle and process of specific psychological methods or techniques of consultation.
3. Effect of consultation and evaluation methods
4. Specific responsibilities, rights and obligations of both parties.
5. Frequency and schedule of consultation
The consultation frequency agreed by both parties is 1~2 times per week. Each consultation time should be about 60 minutes. The time schedule can be flexibly mastered. For example, trauma treatment may take about 90 minutes, and family treatment may take about 90~ 120 minutes.
6. Consulting related expenses
7. Other issues and related explanations