When you update/modify customer information through our personal online banking, you need to be authenticated by the e-banking security authentication tool. Supported authentication tools include: CA certificate (BOC E shield), mobile phone transaction code, dynamic password+mobile phone transaction code and SIM shield. Tip: At present, the online banking system only supports modifying non-critical customer information such as customer address, occupation and income. , it is not supported to modify the mobile phone number and certificate validity period reserved by customers in our bank. If you need to modify the mobile phone number and certificate validity information reserved in our bank, you can do it through mobile banking or the counter of outlets.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.