How about customer service?

Questionnaire data: At present, the average salary of customer service assistants to customer service managers in Shenzhen ranges from 36 14 to 5787. However, the salary we learned from around us is quite different. The salary of customer service specialists in small companies will be 2000-2500. The average salary of customer service specialists in mobile and telecommunications companies is 3500-4500. But people around you read the instructions. Small companies don't have to stay up late. Mobile, telecommunications and other customer service is very hard, not just staying up late. The usual workload is very heavy for ordinary people, and the turnover of personnel is very large.

How to Develop Customer Service Positions

Customer service assistant → customer service specialist → senior customer service specialist → customer service team leader → customer service supervisor → customer service manager → senior customer service manager?

If it is the above development process, most freshmen now do not consider customer service positions. Because most of today's graduates grew up in happy families, they have long lost the ability to accept bad language. From our questionnaire, we can see that 85% of the graduates think that the customer service position is a "doormat", and they say that such a job is scolded by customers as a whole and has no future.

I think this kind of psychology is not only the idea of fresh graduates, but also many customers who have been engaged in it for several years. When such an idea happens, it will spread. Once bad things spread, people in society will think that they are bad things, and this position will be rejected by more and more people.