Can the customer service of China Merchants Bank consult whether the transfer is successful?

Of course.

Please log in to the Professional Edition and click the horizontal menu Transfer Remittance-Transfer Remittance Record Query to check the transfer status: if the funds are transferred across banks by ordinary or shortcut, the status will be displayed as transfer or remittance (transfer from the same city or transfer from different places) regardless of whether the funds arrive at the payee's account, so transfer out or use the "real-time arrival" method for cross-bank transfer. If the operation is successful, its status will be displayed as "Success". If you have any other questions, please open the homepage of China Merchants Bank and click "Online Customer Service" in the upper right corner to enter the consultation.

China Merchants Bank (1987) was established in Shekou, Shenzhen. It is the first joint-stock commercial bank wholly owned by an enterprise as a legal person in China and the first pilot bank to promote banking reform from outside the system.