1. Open Pinduoduo APP and find "Personal Center" in the lower right corner of the homepage.
2. On the "Personal Center" page, find the "Official Customer Service" option and click Enter.
3. On the "Official Customer Service" page, select the "Online Customer Service Consultation" option.
4. After clicking "Online Customer Service Consultation", you will enter a dialog box, directly enter "Manual Customer Service", and then wait for a reply.
5. The system will automatically reply to the message asking whether manual customer service is needed, and reply "Yes" or "Yes".
6. After a period of time, it will be transferred to manual customer service, and you can communicate with customer service at this time.