12345 calling meaning: "12345 government service convenience hotline", voice calling number is "12345", providing "7×24 hours" all-weather manual service.
accept and hear a case
The non-urgent needs of enterprises and the masses include consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection.
No entertainment
Matters that must be solved through litigation, arbitration, discipline inspection and supervision, administrative reconsideration, government information disclosure and other procedures, matters that have entered the petition channel, and matters involving state secrets, commercial secrets, personal privacy and violations of social public order and good customs.