According to Article 25 of the Provisional Regulations on Express Delivery, which came into effect on May 1 2065438, an enterprise engaged in express delivery business shall deliver the express mail to the agreed address, the addressee or the agent designated by the addressee, and inform the addressee or agent to receive it in person. The consignee or agent has the right to face-to-face acceptance.
Article 28 of the Provisional Regulations on Express Delivery stipulates that enterprises engaged in express delivery business should implement information management in the whole process of express delivery, announce contact information, ensure smooth contact with users, and provide services such as business consultation and express delivery inquiry for users.
Embarrassment of rookie station
Some customers want to leave their things in the rookie station and get back the courier when they get off work or go out, which not only ensures their information security, but also prevents the courier from being lost. It's very convenient, but some people think that door-to-door delivery is the most convenient. Facing the different needs of customers, employees should provide personalized service to win the recognition of customers.