Ask the household for the electricity account number and password, which can be directly inquired in the power company official website or the mobile App. Bring the identity certificate and power of attorney of the head of household to the local power supply business hall for inquiry. It should be noted that the power of attorney should include the specific matters and time when the owner authorizes others to inquire about the electricity bill, as well as the signatures of both parties. You can call the customer service hotline of the local power supply company (such as 95598) to provide the corresponding information and apply for the details of household electricity charges.
I am not the head of the household. I can inquire about the details of electricity charges through the following channels:
1, use the telephone to inquire. By calling the 95598 power supply service hotline, tell the staff who answers the phone their own user number or address, and tell her that she wants to check the balance of electricity charges, and the power staff will help her find the information she wants to know.
2. Choose to query the balance of electricity charges online, that is, log in to the online business hall of the power company in this area and find the relevant electricity charges query page for query.
It should be noted that any inquiry about other people's electricity consumption information requires the authorization and consent of the householder himself, and abides by relevant laws and regulations to ensure the safety and confidentiality of personal information.
Steps for non-residential users to inquire about the details of electricity charges:
Step 1: On the home page of the Internet, open the electricity and electricity bill options.
Step 2: On the electricity bill page, we need to select the number of the user we want to query.
Step 3: If the user number is not filled in, we can click Add User Number.
Step 4: After successful addition, we can query the monthly electricity bill and daily electricity consumption by time.
To sum up, if you are not the head of the household, but want to inquire about a household's electricity bill details, you can try to inquire about the household's electricity bill account and password directly on the power company official website or the mobile App.
Legal basis:
People's Republic of China (PRC) electricity method
Article 33
Power supply enterprises shall charge electricity fees to users according to the electricity price approved by the state and the records of electricity metering devices.
When the inspectors and meter readers of power supply enterprises enter users, they shall produce relevant certificates when conducting electricity safety inspection or meter reading charges.
The user shall pay the electricity fee on time according to the electricity price approved by the state and the records of the electricity metering device; It should provide convenience for power supply enterprises to check electricity and meter reading and charge personnel to perform their duties according to law.