96868 customer service hotline is a comprehensive service window set up by Chongqing Cable TV Network Co., Ltd. to provide all-round quality services for cable TV customers. Set business consulting, customer information inquiry, obstacle declaration, complaint suggestion acceptance, product ordering and other services in one. At any time, 96868 will provide you with the most convenient, efficient and high-quality service for 7*24 hours! We adhere to the service concept of "true and beautiful service, intimate and always accompanied" and carefully build Chongqing cable service brand.
Company profile:
Chongqing Cable TV Network Co., Ltd. (abbreviated as "Chongqing Cable" or "CCN" in English), formerly known as Chongqing Radio and Television Network Transmission Co., Ltd., was established with the approval of the State Administration of Radio, Film and Television and the Chongqing Municipal People's Government in April 20001year, and changed its name in 2006. The company is jointly established by Chongqing Radio and Television Media Group Co., Ltd., CITIC Network Co., Ltd. and 29 district and county radio and television bureaus (or district and county radio and television stations). The company implements the general manager responsibility system under the leadership of the board of directors, and has 65,438+07 functional departments, 5 directly affiliated subsidiaries, 65,438+0 holding subsidiaries and 65,438+0 wholly-owned subsidiaries, as well as 365,438+0 district and county branches authorized by Chongqing Radio and Television Information Network Co., Ltd. ..
The company is a large-scale high-tech joint-stock enterprise and the only cable network operator in Chongqing with the qualification of cable radio and television transmission issued by the State Administration of Radio, Film and Television. After ten years' rapid development, Chongqing Cable Broadcasting and Television Broadband Information Network, built and operated by the company, has become an important information infrastructure in Chongqing, transforming from a simple video and audio program transmitter to a MMS service operator that can provide cable digital TV and related value-added services.
At present, the company has built dense wavelength division backbone network, IP MAN, MSTP MAN and large HFC CATV MAN covering 465,438+0 districts and counties (autonomous counties and cities) in Chongqing. At present, it serves more than 5 million cable TV customers, including about 2.6 million digital TV users, ranking first among cultural enterprises in Chongqing, and its total assets and number of users are also in the forefront in the western region.