1. Refund method:
1. Login account: First of all, students need to log in to their own TrustPass account, enter the corresponding course page, and check out some policies for refunding fees and classes.
2. Consult customer service: If students have questions or need help, they can pay official website by letter or call customer service, and the customer service will explain the refund information in detail.
3. Submit an application: Students need to submit an application for refund or withdrawal within the specified time, and fill in relevant information according to the specified procedures. After the students submit the application, they need to wait for Cheng to pay the money for review, and the corresponding money will be returned to the students after the review is passed.
4. Abide by the regulations: Students need to abide by the relevant regulations and requirements of honesty learning and credit payment in the process of refunding fees and cards, so as not to cause unnecessary trouble.
Second, the refund proposal:
1. Understand the refund policy and terms: It is very important to read the refund policy and terms carefully before purchasing the course. If you don't agree with the refund policy or terms, it is not recommended to buy related courses.
2. Negotiate with the course provider: If you need a refund, you can contact the course provider directly. Some providers may consider offering a partial or full refund, but please note that this method does not guarantee success, because some providers may stick to their policies.
3. Apply for a dispute: If you use a credit card or Paypal to purchase a course, you can seek help by submitting a dispute to the payment company, and the dispute will be investigated. If your situation proves reasonable, you may receive a refund.
4. Consider litigation: If the refund amount is large, you may need to consider solving the problem through litigation. This usually requires the help of a lawyer, so the cost may be high. It is recommended to try to negotiate with the course provider before taking this step.
5. Comment on social media: If you find that the course provider unfairly rejected your refund request, you can try to comment on social media. This may attract the public's attention and prompt the provider to pay more attention to your problem. However, please note that before making comments, please make sure that your comments are accurate and legal.