The Administration for Industry and Commerce is the government department in charge of market supervision and administrative law enforcement. The industrial and commercial bureau is mainly responsible for market supervision and administrative law enforcement, drafting relevant laws and regulations, and formulating industrial and commercial administrative rules and policies.
The difference between the complaint telephone number 12345 and 123 15 mainly lies in the scope and nature of management. The specific differences are as follows:
1, with different properties. 12345 does not belong to the industrial and commercial bureau, but belongs to the government service hotline, which is also the mayor hotline in some areas; And 123 15 belongs to the industrial and commercial bureau and belongs to the consumer hotline.
2. The management scope is different. 12345, as an administrative service hotline, not only accepts daily complaints, but also accepts consultations on government-related issues; 123 15, as a consumer hotline, is only responsible for consumer-related issues.
3. The content of the complaint is different. 12345 can complain about the functions and powers of relevant units, as well as administrative management, social management and public services, and put forward opinions and suggestions; And 123 15 is responsible for consumer disputes, counterfeiting and other complaints.