According to the "Interim Measures for the Management of Online Booking Taxi Management Services", those who apply to engage in online car management should have online and offline service capabilities. Among them, the online service ability is recognized by the relevant provincial departments in the place where the enterprise is registered, which is valid nationwide.
Didi Travel Platform completed the online service capability identification in Tianjin in the name of Didi Travel Technology Co., Ltd. (selfless passenger car sharing business). ?
The cities that Didi Chuxing has obtained the license to operate online taxis are: Tianjin and Chengdu. Shenyang, Qingdao, Hangzhou, Guiyang, Ningbo, Nanjing, Xiamen, Beijing, Zhengzhou and Wuhan.
Extended data:
Didi Chuxing will stop providing taxi, express, Uber, limousine, carpool, car and limousine services in Chinese mainland from 23: 00 on September 8th to 5: 00 on September 5th (2018th).
From September 4, the original "emergency help" function on the passenger side was upgraded to "one-button alarm"; From September 13, drivers introduced the "one-button alarm" function.
From September 4 th, passengers will go online to the quick entrance of the "Safety Center", which is convenient for users to quickly use functions such as one-button alarm and itinerary sharing.
Since September 4, passengers have been prompted to add emergency contacts, which helps relatives and friends to contact the police quickly when needed and get travel information in time.
From September 8th, under the premise of encrypting and saving data and ensuring the privacy of the company, the online car service (express, excellent fresh, special car, etc.) will be put into trial operation. ).
From September 13, the safety training plan for drivers on the whole platform will be upgraded, drivers will strengthen safety tips, and safety knowledge will be assessed before driving every day. Only after passing the test can drivers take orders.
On the basis of the plan to clean up the inconsistency between people and vehicles launched in May, we will continue to carry out actions such as criminal record screening and daily face recognition, and continue to cooperate with the police to resolutely crack down on crimes.
In August, the average daily call-in volume of customer service consultation complaints of the whole platform was 21.2000, of which intelligent processing1.5000, customer service1.5000 (self-built 5000, outsourced1.000), and the remaining 601.000 is still unable to guarantee the quality and quantity. Didi will continue to invest the best resources in the customer service system, and the number of self-built customer service teams will increase to 8,000 before the end of the year, and continue to build the strength of the safety senior customer service team. ?
On September 18, 14, 2065438, Didi announced that it would resume late-night travel service from September 15, but drivers of express trains and private cars must meet the requirements of registration for more than half a year and safety service exceeding 1000 before taking orders in the middle of the night. ?
On September 26, 20 18, Didi released the progress of security function upgrade, saying that from September 27, drivers will randomly select face recognition between orders, and only after passing can they continue to take orders; From September 30th, on the premise of complying with laws and regulations, the adjustment process of police officer's license will be further accelerated. Users who impersonate the police to obtain user information will bear legal responsibility.
References:
Baidu encyclopedia-Didi taxi