However, in the investigation, the reporter found that many people still have doubts about the possible safety problems when medical care comes home. Mr. Wang's mother is 72 years old. Because of high blood pressure and diabetes, she must go to the hospital for reexamination and buy medicine on time. Although the escort service sounds attractive, he is still worried that if his mother suddenly has an accident during the medical treatment, the invited person will not be able to respond quickly at the first time. "The charging standard for medical personnel relying on the platform is very expensive, but the medical personnel who start their own businesses are uncertain. I always feel that it is more reliable to trouble my family members to accompany the elderly to the hospital. "
Privacy disclosure is another worry that people are afraid to try to accompany the doctor. Mr. Yin, a post-90 s office worker, said that the whole medical treatment process would involve a lot of private information, such as ID number, mobile phone number and social security card number. Whether it is to inform the medical staff themselves or the medical platform, there is inevitably the risk of being leaked or even misused.
However, for the service providers, medical staff are also worried about disputes. Du Qinglin praised a story. Last month, a friend accompanied an old man with a fracture to the hospital for examination. The old man took 1 0,000 yuan in cash to let him pay the bill, but when the medical care arrived home, relatives said they took 1 500 yuan and reported their friends to the platform. "It is not easy to build mutual trust in a short time."
The seventh national census shows that the population aged 60 and over in China is 264 million, accounting for Alec 18.7%. Due to the continuous improvement of the aging society, the demand of medical care for the home market is being further released. However, due to the fact that this field is still in the early stage of development trend, the service quality of different platforms is uneven, and the job responsibilities, access conditions and service standards of escort consulting services still need to be clarified. "Everyone hopes that this field will be more standardized in the future to prevent extreme cases from causing consumers to distrust the whole market." Sun Jing, director of the Office of Nursing Quality Control Department of Gold Medal Nurses, said.
Pan Helin, head of the core joint conference on data economy and financial innovation of Zhejiang University International Collaborative International Business School, said that the accompanying consultation service is an independent innovation of health services, and it still needs to exceed the "standard threshold" at this stage. "First of all, the field should distinguish between technical professional medical care and lay medical care. Those who don't have technical professional medical qualification certificates can't take up their posts, and the staff who go home for amateur medical treatment also have to pass the examination to get the qualification certificate evaluation. At the same time, medical practitioners need to establish a credit information system. Once there is an illegal operation, it will be blacklisted. " At the same time, industry insiders suggest that in order to prevent disputes, the platform can help solve medical disputes that may occur when doctors and patients go home by purchasing insurance for each other.