Didi has become a leading travel platform in China, adhering to the principle of "safety first", and the identity authentication of car owners is very strict. If the photo of the ID card submitted by the owner is vague, invalid or in an incorrect format, etc. , which will lead to audit failure; In addition, if the owner's personal credit or judicial record is abnormal, it will also affect the audit results. In this case, the owner needs to resubmit the photos and related materials that meet the requirements, or solve the abnormal situation in personal credit information and judicial records, and submit the audit request again. At the same time, car owners can also get relevant information and help through Didi customer service phone or online customer service consultation. It should be emphasized that special attention should be paid to the accuracy and completeness of the materials when they are submitted for review, so as to avoid the failure of the review. At the same time, car owners need to strictly abide by relevant regulations and laws and regulations when using the Didi platform in their daily lives to ensure traffic safety and protect passengers' rights and interests.
If the owner's identity authentication fails many times, is there any other way to solve it? If the owner's identity authentication fails many times, you can try to give feedback and appeal to Didi's official customer service. At the same time, car owners can also seek legal aid through relevant lawyers or legal service agencies to help deal with related problems.
It should be noted that the identity authentication of Didi's owner failed, and the owner should resubmit or handle relevant abnormal situations as required to ensure the compliance and reliability of using Didi's platform. At the same time, car owners need to pay attention to traffic safety and protection of passengers' rights and interests when using Didi platform in their daily lives, and abide by relevant regulations and laws and regulations.
Legal basis:
Article 96 of the Road Traffic Safety Law of the People's Republic of China * * * Persons who can use motor vehicles according to law shall apply for motor vehicle registration, accept motor vehicle safety technical inspection and obtain motor vehicle registration certificate and motor vehicle number plate before driving on the road.