First, choose the processing method.
There are two ways to handle 400 calls:
One is to find a telecom operator, but the cost of handling 400 calls by the three major operators is relatively high. Because there are many services of the three major operators, 400 telephones are only a part of them, so there is not much energy spent on this service, which will lead to higher charges.
The second is to find an agent to handle it. At present, 90% of enterprises in the market are looking for agents to handle the opening of 400 telephones. It is cheaper to choose an agent than an operator, but we should pay attention to the qualification of the agent, especially the business license, and remember to handle it blindly, so as to avoid the poor effect after the 400 telephone is opened, which will lead to difficulties in business promotion of the company.
Second, choose the number.
To apply for 400 calls, you must first select a number. Different numbers belong to different operators. Enterprises can choose the quantity according to their own needs. At present, there are 4008, 4009 (telecom), 4000, 4006 (Unicom), 400 1 and 4007 (mobile), all of which are initial numbers. Other numbers can be selected by enterprises on the platform.
Third, prepare company information.
In fact, the information for handling 400 calls is also very simple, just need a copy of the company's business license and the ID card of the handler, but it needs to be stamped with the company's official seal. Many business managers don't care much about this, but it can easily lead to the infringement of the company's rights and interests. Therefore, when copying the company's business license, it should be indicated on the copy that only 400 calls are handled.
Fourth, sign a contract.
When the above information is ready and the number is selected, you can sign a contract with the agent. The purpose of signing the contract is to determine the tariff and business content, so as to prevent the subsequent agent from changing the business and affecting the 400 telephone business.
V. Waiting for opening and use
Every 400 number has a corresponding management platform. After handling 400 calls, enterprises should remember to find an agent to obtain the login authority of the management platform, so as to query the balance, bind and change the number, and pre-store the phone bill.