How does Jingdong Logistics manual customer service turn to manual service?

Jingdong Logistics manual customer service method is as follows:

Jingdong Logistics 9506 16 is a manual customer service hotline belonging to JD.COM. You just need to dial 9506 16, press the 0 key directly, and you can answer it manually.

JD.COM Customer Service Hotline:

Logistics and maintenance progress self-service inquiry: 9506 18 or 400-606-5500, 0:00-24:00, select the key 1, which can be divided into logistics inquiry and return progress inquiry.

Mobile phone, computer office: 9506 18 or 400-606-5500, select key 2, 0:00-24:00.

Household appliances: 9506 18 or 400-606-5500, select No.3 key, 0:00-24:00.

Clothing, household luggage and automobile supplies: 9506 18 or 400-606-5500, select key 4, 0:00-24:00.

Digital products and accessories such as cameras, headphones/stereos, routers and smart bracelets. : 9506 18 or 400-606-5500, select No.5 key, 0:00-24:00.

Maternal and infant, personal care and beauty cosmetics, food and beverage, toys, musical instruments and books: 9506 18 or 400-606-5500, 0:00-24:00, select key 6.

Comments and suggestions: 9506 18 or 400-606-5500, select key 7, 9:00-24:00.

Invoice consultation, account login, mobile phone unbinding and binding: 9506 18 or 400-606-5500, select No.8 key, 0:00-24:00.

Financial issues such as IOUs, small coffers, financial real-name authentication, crowdfunding, wealth management and insurance. : 95 1 18, 9:00-22:00.