Practice experience of administrative front desk

The administrative front desk represents the image of the enterprise and is mainly responsible for the registration and reception of customers. Making a good work plan for the next step can help us complete the reception work better. The following is my "Experience of Executive Front Desk Internship", which is for your reference only. Welcome to read it.

Internship experience in the administrative front desk (1) During the three months of internship, although I only touched the small corner of the administrative front desk, I learned a lot of new knowledge in this small corner of the work. From the beginning, it will take a whole day to sort out the summary table of dispatched employees, and now I can design and count the social security business details of dispatched employees myself; From the beginning, it took several drafts to make an increase or decrease, and now dozens of increases or decreases can be skillfully completed in a short time; From the beginning, I knew nothing about social security and medical insurance policies, and now I can provide professional policy consulting services to customers ... I keep learning and making progress in my daily work. Here, I am very grateful to the company leaders and predecessors for their concern, love, guidance and help.

The school is a greenhouse. We study under the care of the school and grow up under the care of our parents. Long-term care and love have made me feel dependent, and my mouth is full of food and my clothes are tight. However, out of the campus and into the society, the complex real society caught us off guard. This society is a competitive society. We live in an era that emphasizes the survival of the fittest. Without independence, we will be eliminated by society. So we must get rid of dependence, learn to be independent, learn to choose for ourselves, and learn to be responsible for ourselves.

Society is a big dye vat, full of all kinds of people and all kinds of good and bad phenomena. Society is constantly changing. If we can't learn to adjust ourselves and adapt to the environment, then we will be eliminated by the tide of society and the times. However, in the face of some ugly phenomena in real society, we are full of helplessness. Even if it is difficult for our own strength to change those unfair phenomena, we should stick to our basic principles, do not go with the flow, persist in being ourselves, behave appropriately and concentrate on our work.

During the internship, we are new and inexperienced. Doing more work and studying will not only help us learn more knowledge and skills, enrich ourselves and make progress, but also help us accumulate rich work experience. We should observe how our predecessors do things, listen to their experiences and opinions, learn all kinds of work skills, and think about the best solutions to problems in daily work and trivial matters. In constant study and exercise, I am good at summing up, accumulating experience and improving myself.

As the saying goes, many friends make the road easy. In today's society, no matter where you go, it is easy to deal with things with acquaintances. Good interpersonal relationship can not only make you feel at home in the office, but also make you work smoothly outside. In units and offices, it is necessary to establish a good interpersonal network, so as to integrate into everyone's team as soon as possible. With the support of the group, your work will not be lonely and helpless, and you can also work in a relaxed and harmonious environment. The Ministry of Foreign Affairs needs us to establish good interpersonal relationships with others. Everyone treats each other as friends, and naturally "have something to say and discuss it well." Doing things with half the effort naturally comes naturally.

However, the establishment of good interpersonal relationships does not mean that we should please and flatter others. This kind of interpersonal relationship is deformed and unstable. Children should treat each other with courtesy, sincerity and sincerity. If you treat others, others will respond in the same way. Sincere and friendly friendship is the best interpersonal relationship.

From school to society, the environment has changed and the people around it are completely different. Teachers become bosses, classmates become colleagues, and they get along in completely different ways. In this great change, we also encountered many unsatisfactory things. But with the help and guidance of my tutor and colleagues in the company, I discovered my potential and advantages, and gradually gained confidence and hope in my social skills. During the internship, I can actively and skillfully complete the work, find the problems in the work, actively and comprehensively cooperate with the company's requirements to start the work, and cooperate and coordinate well with my colleagues. In getting along, I treat people kindly, and in my work, I strive for perfection. And constantly improve their business level and comprehensive quality, and do their part for the development of the company.

On the basis of summing up internship experience, we should constantly give play to our own advantages and correct our own shortcomings. I will make continuous progress in my study and experience, improve my professional knowledge and skills, and broaden my knowledge level. Strive to cultivate themselves into talents who can adapt to society and meet social needs.

Internship is a very beneficial exercise and attempt for me. This internship tells me that I am still a primary school student in this university, and I still have a long way to go. We should be modest and prudent, accomplish everything conscientiously and practically, and take every step, no matter how big or small.

As a graduate majoring in business English, I came to this company to complete my graduation internship and work as a clerk, responsible for the daily work of the clerk, answering the phone, receiving visitors, ordering food and delivering water. Monthly attendance work; Assist in recruitment; Manage the internal affairs of the office. While completing the above work, it is also necessary to complete the work temporarily arranged by the company. For example, organize team activities every month, strengthen communication between colleagues and activate the company atmosphere. And in strict accordance with the company's requirements, warmly receive every visiting customer and clearly guide them to the relevant office; Treat the sales staff politely, and file the practical business cards and publicity lists they left behind; In addition, he is also responsible for answering and transferring calls, copying faxes and distributing letters; And deal with temporary events in time. In short, in the process of internship, I always try to solve problems in time. If I can't solve the problem, I will ask my colleagues for help and deal with things after I get the solution.

Every college student should have an experience during his graduation internship, so that we can understand the society through practical activities, learn what we can't learn in class, broaden our horizons and increase our knowledge while mastering practical ability, and lay a solid foundation for future development. When I first entered the company, I was not familiar with the work content, and the company did not give me too much pressure. In addition, I feel another kind of life feeling different from school life, which is more fresh than the problems I encounter at work, so it is easier for me to start working and I don't feel very tired. But with the gradual familiarity with the work content, I am also accustomed to the work and my colleagues. I gradually learned some office knowledge through contact with colleagues and leaders after work. When I was just familiar with my work, I found that the knowledge in books did not play an obvious role in practice. Facing the actual work content, there are still many unknowns. So after work, I often browse some knowledge about sales and telemarketing, as well as some small knowledge of communication skills, so as to enrich my work content and improve my ability, so as to do my best to do my job well. Besides, during my break, I often chat with my colleagues, and I can get timely solutions from them when I encounter problems at work, so that I can do my job better. Working hours, go to work at 9: 00 in the morning and get off work at 5: 30 in the afternoon. Facing the same thing every day has honed my patience to some extent.

Through this internship, I saw my own shortcomings again. Although I can communicate fluently with customers or visitors in language ability, I lack communication ability. For some foreign customers, because the business English I learned at school can't meet the communication in real life, my oral English is not very good, and I often have communication obstacles with customers. It takes a long time to understand the needs of customers, which has a certain adverse impact on the workflow of the process and brings more inconvenience to other colleagues. Fortunately, my colleagues don't mind my unfamiliarity, but teach me how to deal with this kind of problem after work, so that I can meet the same problem next time. In addition, my shortcomings in my work, such as carelessness, inability to accept criticism from colleagues with an open mind, and obvious emotionality, are increasingly exposed. Fortunately, in my later work and life, I reflected in time, corrected my own shortcomings after reflection, and made myself better adapt to social life and work life. The enrichment and richness of work and life have made me feel many new experiences that I can't feel at school.

As the saying goes, life is like a mirror. If you smile, it will smile. The same is true of dealing with people in life. More importantly, the job of administrative front desk tests the ability and skills of receiving people and dealing with things. In this position, treating others with sincerity will give full play to its sincere role. On the first day I went to work in the company, my colleagues in the company didn't know me, but looked at me with puzzled eyes. I greeted them with a smile and eased the relative silence. Everyone smiled and welcomed me very kindly. Later, at work, I often say "good morning" and "see you tomorrow" with a smile, which is my sincere greeting. In life, many subtle things are ignored by us. A gentle greeting is humble, but it can harmonize the atmosphere among colleagues and express respect for others.

In the short internship, if you want to learn as much as possible, you need to communicate with leaders and colleagues. When you get to know each other better, you can apply what you have learned in school to practice. Just entering the company, just stepping into the society, many things are not as we imagined, and what we think will not really come true as you think. And the company takes a fancy to this person's strength and working ability. When you enter the company, the leader doesn't know your working ability and learning ability, nor what you will know and what kind of knowledge you want to know. At this time, establishing good communication with leading colleagues will solve these problems. Good communication ability is an indispensable ability to step into society in the future.

If a person has passion, he can find a solution to any problem in time, instead of solving it by himself after the problem dissipates; Patience is an indispensable tool to do everything well, but when you have good patience with your work, the feedback from this job is also the best. In today's unpredictable society, as long as you have passion and patience, you can discover and create in your work and life, actively learn new knowledge, and improve your professional level and comprehensive quality through theoretical knowledge and practical training. The premise of doing a good job is to be serious and responsible for the work and adhere to the basic professional quality.

When you can make a choice, you should seize the initiative in time and take the initiative in your own hands. You should actively integrate into this small group of the company through positive self-expression, so that colleagues in the company can know themselves in a short time and complete certain exchange activities. At work, I often take the initiative to clean up, actively help my colleagues to do what they can, and often take the initiative to find the right time to ask questions, treat and communicate with every colleague equally, which exerts a subtle influence on my colleagues and me to get along and talk like friends, exchange life trivia, learn content and imagine the future. And through these, I can promote the relationship between my colleagues and me. The harmonious relationship between me and my colleagues makes my colleagues willing to guide me to finish my work more during my internship, so that I can master the skills of interacting with people and learn knowledge fields that are not involved in communication.

I just left school and entered the workplace for the first time, and my ability and experience are relatively lacking. During the internship, if you find the shortcomings in your work, cultivate your own ability and improve the professional quality and ability of the position of administrative front desk, you should seize the time to study. I believe that through the study of this knowledge, I can improve my skills and quality, so that I can better adapt to the development of this society in my future life. During the internship, I feel that every colleague and leader is a teacher with various advantages and something worth learning, which makes me understand that work skills are not only learned from books or made by myself, but also need to absorb the essence of others in time and properly in order to continuously improve myself in real life.

This internship provides a better platform for me to understand the society, so that I can understand the society in time and prepare for the real step into the society. If you want to succeed, you must work harder than others. This internship is faced with problems that you have never encountered before, such as bad interpersonal relationship and poor mental state. During my internship, I felt that the working atmosphere of this company was rather dull, and only when the atmosphere was more active would some minor incidents occur. And the communication between colleagues is not comprehensive. Many colleagues are only familiar with faces and don't know names. When they meet on the road, there may be embarrassing situations.

In view of these problems, I think the company can promote the communication between colleagues through some small activities after work, such as having dinner together or singing. When new employees join, they can also give a welcome speech by naming old employees, ease the company atmosphere through the interaction between new and old employees, and create a relaxed and happy working environment in the company.