Depending on the situation, you can decide whether isolation is needed. You can call Shaanxi Yimatong 866 12345 for consultation.
Xi An Huang code may have the following three reasons:
1, did not do full-time nucleic acid or did not participate in Xi 'an full-time nucleic acid for several times in a row.
2. Being in contact with the case at the same time, being judged as a close contact person, a sub-close contact person, or being in a middle-high risk area.
Step 3 turn yellow for no reason
Solution:
1. If the code turns yellow due to not participating in the whole staff's nucleic acid, you need to go to the hospital for nucleic acid testing, and the code will return to normal after the nucleic acid sampling results come out.
2. If it is judged that the code turns yellow because of close contact or having been to a dangerous place, people who have a fixed residence in Xi 'an can report to the community and street offices, and those who have no fixed residence outside the city can report to the hotel where they live. According to the arrangement of the community and the hotel, measures such as nucleic acid detection, health detection or isolation are taken, and after the corresponding measures are implemented, the community and the hotel report to restore the color of one yard.
3. If none of the above situations happen, and One Code Link turns yellow for no reason, you can click "My Customer Service"-"Appeal"-"One Code Link Appeal" on Shaanxi One Code Link page, and wait for the result after submitting the information; Or call one code for consultation: 866 12345. The staff may need you to provide personal information, and the staff will ask why the code turns yellow and give a solution.