The so-called matching degree is to see whether the visitor himself and his questions are suitable for the consultant to consult him. There are three specific situations.
One is the lack of type. The problem that visitors need to solve is either confusion, or the consultant's own lack of ability in this respect, or the consultant himself has the same troubles. For example, to deal with the problem of parent-child conflict, the consultation is that you have no children yet; To solve the marriage problem, the counselor's own marriage problem has not been handled well.
Have a plenty of age mismatch. For example, a young consultant faces an elderly visitor.
With these shortcomings, it is difficult for consultants to get help-seekers out of trouble.
The second type is taboo. Not suitable for a certain kind of visitors, such as homosexuals, religious believers, people with special hobbies, people with traumatic obstacles in love and marriage, etc. If a psychological counselor has a certain degree of prejudice against such groups and cannot accept it, then he is not suitable for consulting such groups.
The third type is conflict type. Counselors and visitors are prone to conflict in some aspects, such as point of view conflict, personality conflict, similar troubles, likes and dislikes (image, voice, dress) and so on.
Mismatch can be properly adjusted from the following three aspects.
First, adjust the matching degree, for example, adjust your speech speed and tone to match the helper.
The second is to discuss the specific reasons for not liking consultants.
Third, the age is not matched enough, so you can refer to it appropriately.
For those that do not match, the consultant should make recommendations.
First, we should explain the reasons for referral to those who seek help. We should know that consultants are not people, but also secular desires, and there are things that cannot be done.
Second, we should introduce the new consultant to the helper and the helper to the new consultant.
Third, do a good job in the principle of confidentiality and explain to the seeker how to implement and implement the relevant principles.
Fourth, if it is an inter-agency transfer, you should also contact us by phone.
5. If the patient's condition has reached the severity of neurosis, he should be referred to the hospital neurology and other professional institutions, and if necessary, he can cooperate with psychological counseling.