Deteka was lost, and the gas at home stopped. There is still 1000 in the card, so I lost it without inserting the card. What should I do? Dalian Development Zone?

When you lose Great Wall Detaka, please take the original valid ID card to the designated window of the Great Wall Detaka business outlet of Bank of China to go through the formal reporting procedures. After seven days of loss reporting, apply for a new card. Under special circumstances, the payment can be temporarily stopped through the 95566 telephone bank or the nearest China bank outlet, but the formal written loss reporting procedures must be handled at the designated window of the Great Wall Deteka business outlet of Bank of China within five days.

For the replacement card for loss reporting, BOC will charge the corresponding loss reporting fee and business card printing fee according to the charging standard announced on the same day.

For more information about the Great Wall Deteka branch of Bank of China, please call the customer service hotline of Bank of China at 95566 for consultation.

The above contents are for your reference. Please refer to the actual business regulations.

If in doubt, please consult the online customer service of China Bank or download and use the mobile banking APP of China Bank to handle related business.