The meaning of tourist-centered service

Referred to as "visitor center". Usually, it refers to a place set up in a scenic spot to provide information consultation, tour arrangement, explanation, rest and other tourism services for tourists. It is an important window for scenic spots to serve tourists. Its main service targets are: individual tourists who have entered the scenic spot, individual tourists who have entered the scenic spot in advance, group tourists, travel agency personnel,. 1. The purpose of the visitor center is to "respect every guest and pay attention to every detail". All staff should serve tourists enthusiastically and actively, and strive to maintain and improve the reputation of the center. The arrival of tourists is the center.

2. The service must first achieve "five tones" and "five similarities".