1, fully responsible for the enrollment consultation of this campus, and design and improve the enrollment consultation process;
2. Organize pre-job training and on-the-job training for educational consultants;
3. Help the consultant to complete the consulting service of high-end customers and facilitate the signing of the bill;
4. Participate in market development, and adjust the work flow of enrollment consultation in time according to the changes in the market demand of primary and secondary schools;
5. Personnel management and other affairs of the consulting department.
6. Reception, on-site reception, face-to-face inquiry, introducing the course content and teaching system to parents, and recommending courses suitable for children for parents;
7. Maintain good relations with students, parents and teachers, and track children's learning;
8. Organization and reception of the experience class.
9, customer visits, telephone inquiries, accept and handle parents' complaints and suggestions;
10, complete the contract and ensure the timeliness and accuracy of collection.
Responsibility 2: The responsibility of the director of educational consultation.
1, must have excellent sales skills and ability.
2, formulate the department consultant business skills training plan.
3. Make a monthly consultation conversion rate improvement plan.
4. Collection, collation, analysis and feedback of consulting data.
5. Hold daily and monthly consultation meetings and summary meetings.
6. Assist the marketing department to formulate, adjust and implement the enrollment plan. Familiar with the main work of consultants, able to promote the work according to company standards, ensure the completion of campus performance, and promote greater improvement of campus performance.
7. Assist the teaching department and the educational administration department in teaching management.
8. Assist the student management department to do a good job in student management.
9. Establish an advisory team.
Responsibility 3: The responsibility of the consulting supervisor.
1, responsible for collecting and communicating new customer information and developing new customers;
2. Communicate effectively with customers by telephone, understand customer needs, find sales opportunities and complete sales performance;
3. Maintain the business of old customers and tap their greatest potential;
4. Communicate with cooperative customers regularly and establish good long-term cooperative relations.