What are the nonverbal skills that can be used in consultation talks?

Counselors usually act on visitors in two ways, one is verbal expression and the other is nonverbal expression. The so-called conversation skill is that the counselor skillfully uses verbal expression and nonverbal behavior in the process of conversation, and organically combines the two ways to achieve the best consulting effect. Effective use of conversation skills is one of the important signs of excellent consultants. Speech skills in talks include participation skills and influence skills.

Listening skills, also called listening skills. Listening to the visitor's narrative is the first reaction of the counselor in the conversation. Although the consultant is in the position of listening, it is an active and participatory listening, which plays a very important role. First of all, the counselor's listening strengthens the self-exposure, self-analysis and self-exploration of the visitors, otherwise the two sides may discuss issues unrelated to the consulting objectives, or the counselor may propose intervention strategies prematurely; Secondly, the consultant's listening shows his concern and understanding for the visitors, which is a necessary condition for establishing a consulting relationship; Thirdly, counselors can guide visitors' thoughts to develop in a predetermined direction through listening skills; Fourthly, for some visitors who seek understanding, comfort and catharsis, the listening behavior of the counselor itself is helpful and will produce certain consulting effect. Therefore, listening is the basis of the consultation process, and it is a process in which the consultant actively guides, actively thinks, clarifies problems, establishes relationships and participates in help.