Normal certificates of deposit don't need any formalities to pay, but now I have to report the loss because I forgot my password to pay. Specifically, you can provide a copy of your grandfather's death certificate (the original has been recovered) and your grandfather's notarized and legally effective property distribution will (if there is no will, I suggest you consult the bank and what supporting materials you need to provide. The general bank will ask for a household registration book or other proof that you are an immediate family member, which is included in the street letter).