The first is the "medical health link" system.
(1) Introduction
Tianjin Children's Hospital's "Medical Health Link" system is a "one-card diagnosis and treatment" system provided by Tianjin Branch of China Construction Bank in cooperation with Tianjin Children's Hospital. The system can simplify the process of medical treatment for cardholders in the hospital, reduce the waiting time, improve the efficiency of payment and settlement, and thus improve the experience of medical treatment for cardholders.
(2) Main functions
"Medical Health Link" will realize three basic functions: appointment registration (online banking, telephone banking and in-hospital self-service registration and payment machine), in-hospital self-service registration and payment, and follow-up payment.
(3) Running time
Tianjin Children's Hospital's "Medical Health Link" system was put into trial operation on May 14, and was fully applied and popularized on July 1 day, 2065435.101010101065
(IV) Recent situation of system operation
As of August 3rd, 2004, the Bank and Tianjin Children's Hospital jointly issued 5,563 "Baby Dragon Card" co-branded cards, with a deposit of RMB 5 1.299 million. From the launch to the end of August, the diagnosis and treatment system realized self-service registration of 284 1 time, and the accumulated self-service registration amount was 3 1.763 yuan; Self-help and follow-up payment is 467 1, and the accumulated payment amount is 468,047.438+0 yuan; Online banking and telephone banking made 2,284 appointments, with a total amount of 250 13 yuan.
Second, the young dragon card
(1) Introduction
Dragon Baby Card is a joint debit card jointly issued by Tianjin Branch of China Construction Bank and Tianjin Children's Hospital. This card is only for children under 16 years old. The card not only provides customers with value-added services such as medical services in banks and children's hospitals, but also has all the functions of CCB debit cards.
(2) Function introduction
"Baby Dragon Card" is based on the IC dragon card cartoon issued by CCB, which not only has all the functions of IC dragon card cartoon, but also provides value-added services of "convenient medical treatment" for children customers of Tianjin Children's Hospital. The cards are divided into boys' edition and girls' edition.
(3) Card opening requirements and related expenses
1, card opening requirements
Age limit: Only customers under the age of 16 can apply for "Baby Dragon Card". (Note: the period from birth to 28 days after birth is the neonatal period, and the neonatal period does not have the conditions for handling the "baby dragon card". )
2. Card certificate
Children's parents hold their ID card and children's household registration book (parents and children are in the same household registration book), or hold a certificate that can prove their relationship with their parents.
3. Location of card processing.
All online stores of China Construction Bank can handle it. At the same time, CCB has set up an extension counter in the hospital, which can facilitate patients to apply for the "Dragon Baby Card" on the spot.
Step 4 charge
Free card opening fee and annual card fee, and timely collect small account management fee.
According to the relevant documents of the People's Bank of China and the requirements of Tianjin Children's Hospital, all customers aged 16 are exempted from card opening fee, annual card fee and small account management fee. When the number of cardholders exceeds 65,438+06, CCB will modify the management fee exemption sign of small accounts in batches in time and reserve the right to charge related fees.
5. Exclusive rights and interests of products
Tianjin Children's Hospital strictly put an end to the illegal activities of ticket sellers reselling outpatient registration, and reserved a fixed number of registration for the "Baby Dragon Card" cardholders in our hospital to ensure the exclusive rights and interests of patients.
Third, online banking appointment
(1) Introduction
The "bank medical service" function of CCB online banking is a non-financial service provided by CCB personal online banking.
Customers with "Dragon Baby Card" must use the "Dragon Baby Card" account to register the bank's medical service function, and then they can make an appointment registration in Tianjin Children's Hospital of our online banking, so as to build a fast appointment registration channel connecting banks and hospitals for customers.
(2) Landing operation
Step 1: Log in to CCB's personal online banking, select customer service, non-financial services, bank medical services and appointment registration, and enter the appointment registration process;
Step 2: Choose "Tianjin" and "Children's Hospital";
Step 3: Select patient information;
Step 4: Select registration information such as "Department" and "Registration Category";
Step 5: Confirm the information and check the security tools. After success, the relevant information of reservation registration will be displayed in reverse (printing is supported).
(3) SMS reminder
For the convenience of customers, CCB Tianjin Branch has developed SMS reminder service for banking and medical services. Customers who register for online banking or telephone banking and use the above two channels to make an appointment for registration will receive relevant reminder information compiled and sent by our bank.
Four, 95533 telephone consultation
In order to further facilitate customers to understand the "Medical Health Link" system of Tianjin Children's Hospital, China Construction Bank Tianjin Branch specially set up 95533 telephone consultation.