12345 The complaint will be kept confidential and personal information will not be disclosed. If you leave your phone number and name, you can contact the functional department to solve the problem better, or you can check whether there is a reply according to the phone name provided. How to solve the problem also helps to solve the problem better.
"12345" government service hotline is a public telephone and network integrated service platform established by the municipal government. In accordance with the principles of "unified acceptance, classified handling, time-limited completion, fault investigation" and "who is in charge, who is responsible, who handles, who answers" and "first inquiry responsibility system", handle public consultation, opinions, criticisms and responsibilities for public services. It is reported that the non-emergency rescue service center will forward the telephone problem to all branches after analyzing the public telephone problem, and then the sub-center will be responsible for accepting the public's criticism and suggestions on departments and industries and other related telephone affairs.
At present, the hotline accepts * * * 18 categories of public affairs within the administrative area of xinyi city municipal government, involving urban construction, public utilities, real estate management, environmental protection, city management, transportation, electronic information, economy, finance and trade, public security and fire control, traffic management, market management, personnel and social security, civil relief, administrative efficiency, culture, education, health, agriculture, rural areas and farmers.
Legal basis:
Article 6 of the Amendment (Draft) of the Administrative Supervision Law of the People's Republic of China: The supervisory organ shall accept the report according to law and reply to the real-name report; Keep confidential the matters reported, the acceptance of the report and the information related to the informant, and protect the lawful rights and interests of the informant.
Article 243 of the Criminal Law of People's Republic of China (PRC): Whoever fabricates facts and falsely accuses others with the intention of making others subject to criminal investigation, if the circumstances are serious, shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or control; If serious consequences are caused, they shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years. State functionaries who commit the crimes mentioned in the preceding paragraph shall be given a heavier punishment. If there is no intentional frame-up, but false accusation or frame-up, the provisions of the preceding two paragraphs shall not apply.