Step 1: Log on the computer to the account security center of JD.COM Mall.
Step 2: Click on the account cancellation at the bottom.
Step 3: Check and confirm the cancellation notice, and click Apply for cancellation.
Step 4: Turn on the mobile phone JD.COM to scan the QR code, and complete the real-name information for unbinding service.
Step 5: Click the button after the unbinding is successful to complete the account cancellation.
To cancel an account, the following conditions must be met:
(1) In the last month, the account has not undergone sensitive operations such as password modification and binding information, and there is no risk of theft or closure of the account;
(2) The account in 2)JD.COM mall system has no assets and virtual rights (including but not limited to account balance, electronic card balance, jingdou, coupons, etc. ), auction deposit and debt;
(3) There are no unfinished orders and services in the account, and all orders have been completed for more than one year;
(4) There is no record of using this account to activate the store in JD.COM Mall;
(5) The account is uncontroversial, including complaints or complaints;
(6) The account is used normally, and there is no record that the account is restricted;
(7) The Jingdong payment account corresponding to this account has been cancelled, and all problems under the Jingdong payment account have been properly handled;
(8) The account has been released from the authorized login or binding relationship with other websites and other apps.