Change is not difficult.
First of all, the understanding of intermediary work. You help clients connect and do good things for both sides. They hope to achieve mutual benefit and win-win through your service, and you and the intermediary will also get benefits and profits.
The position and function of intermediary in market economy can not be underestimated. You should believe that you are doing something to help others and benefit others. In this way, you will treat customers like guests and relatives, and talking with them will gradually become an important part of your work, a necessity and a pleasure.
Secondly, you should be familiar with your line, business and society. If you chat with customers, you must tell them in an easy-to-understand way.
Introduce the local situation of our bank. If you have rich business knowledge, you will have a solid mind and enough confidence to speak. When you speak, you will take your time and be able to cope. Otherwise, you will be very worried and passive, even afraid to contact them more, or try to avoid them.
Everything is difficult at the beginning. Those who are good at asking themselves and answering questions in practice and listening to others' opinions with an open mind will certainly overcome themselves and surpass others.