How to do the customer service of Tong Yuan Express? How does the outlet housekeeper operate?

The main work of express customer service includes answering customer inquiries, handling complaints, tracking package status, and assisting in solving logistics problems.

Customer service personnel need to have good communication skills, patience and problem-solving skills.

As for the outlet manager, he is usually responsible for managing the local Tong Yuan express outlets, including receiving orders, sending parts and reporting data. The specific operation may involve using the management software or system of Tong Yuan Express, as well as communication and coordination with couriers and customers.

If you have specific operational guidance or training needs, it is recommended to consult the express headquarters or the local Tong Yuan express branch directly.