I. Industry background
Housing agency refers to the intermediary agencies or personnel who conduct real estate transactions on behalf of buyers and sellers. With the continuous development of the real estate market in China, the housing agency industry is becoming more and more important. At present, the housing agency industry has become an indispensable part of the real estate market in China, and has gradually become a huge industrial chain.
Second, the industry process
1. Customer consultation: The customer contacts the intermediary by telephone, internet, SMS, WeChat, etc. , and consult the intermediary on the sale, lease and other related matters of the house.
2. Housing collection: the intermediary collects housing information through intermediary channels such as developers and landlords, and reviews the housing.
3. Listing release: Intermediary agencies will release the approved listing information to major websites for promotion.
4. Customer demand matching: the intermediary helps customers find qualified houses according to customer needs.
5. Looking at the house: the intermediary agency takes the customer to look at the house and introduces the structure and decoration of the house.
6. Negotiation: Intermediary agencies help buyers and sellers to negotiate, negotiate prices, trading methods and other matters.
7. Signing: The intermediary helps both parties sign the contract to ensure the legal and standardized transaction process.
8. Completion of the transaction: the intermediary agency assists the buyer and the seller to handle the transfer and delivery procedures to ensure the smooth completion of the transaction.
Third, the industry requirements
1. legal operation: the real estate agency must have legal person status and be registered in the local industrial and commercial bureau.
2. Qualification: The real estate agency must hold the corresponding qualification certificate before engaging in relevant work.
3. Professional ethics: The housing agency should have a high professional ethics, and ensure the basic professional standards such as honesty, trustworthiness, diligence and responsibility.
4. Obligation of confidentiality: The real estate agency must keep the personal privacy and transaction information of customers confidential and shall not disclose them.
5. Service quality: Housing agencies should provide high-quality services to ensure the legitimate rights and interests of customers.
Fourth, the industry prospects
At present, with the acceleration of urbanization in China and the continuous improvement of people's requirements for living environment, there is still a lot of room for development in the housing agency industry. In the future, the housing agency industry will be more professional, service-oriented, information-based, more standardized and transparent, and provide better services for consumers.