Data network dependency
Using Samsung Dive remote control function depends on data network. If the data connection or remote control function is not turned on, the mobile phone cannot be used.
Computer access to diving websites
If the mobile phone is turned on for remote control, you can visit the DIVE website through the computer and log in to the Samsung account to realize the functions of "tracking my mobile phone", "locking my mobile phone" and "dialing my mobile phone". After that, you can provide relevant information to the local police station and ask if it will help you find your mobile phone.
Motion tracking function
Some models of mobile phones also support mobile phone tracking function. When this function is turned on, once the SIM card of the mobile phone is changed, a short message containing IMEI number and other information will be automatically sent to the preset receiver.
Best practice
The best way is to contact the public security organ to report the case as soon as possible, and consider using the Samsung service reservation function to get more professional support.