2.7× 12 hour telephone consultation service
Customer service hotline: Baidu entered official website as soon as it got home. Customer service telephone number and email address are available daily: 09:00-20:00.
Third, the customer service hotline answering time
(-) hotline working (reception) hours:
Monday to Friday: 09: 00- 18: 30
Sunday: 13: 00- 18: 30
(2) Hotline duty time:
Monday to Friday and Sunday: 18: 30-20: 00
Saturday: 09: 00-20: 00
Sunday: 09: 00- 13: 00
(3) National statutory holidays:
(1) The customer hotline is leaving a message, and the customer service specialist will contact the message taker before 10:00 on the first working day after the holiday;
(2) If the customer has an emergency, call the customer service hotline and transfer to the emergency phone according to the voice navigation prompt.