Through manual and automatic voice, we provide you with all-weather quality and caring service. You can dial China Telecom 10000 or 1000 1 to enter the China Telecom Customer Service Center, which will quickly respond to your communication needs and make it convenient for you to enjoy consistent quality service.
China Telecom has built a comprehensive service window to realize the service concept of "one-stop access and one-stop purchase". Adopt the national unified special service access code 10000, integrate the original special service numbers of various telecommunications, provide users with services such as consultation, inquiry, acceptance and complaint of various telecommunications services with telephone network as the main information exchange mode, and establish a rapid customer response center for basic telecommunications services and various telecom value-added services based on customer service platform.
China Telecom
China Telecom Group Co., Ltd., referred to as China Telecom or China Telecom, and China Telecom was established on April 27th, 1995. It is a state-owned super-large communication backbone enterprise, a global partner of Shanghai World Expo, and has been selected as one of the world's top 500 enterprises for many years, mainly engaged in comprehensive information services such as fixed telephone, mobile communication, satellite communication, Internet access and application.
On June 6, 20 19, the Ministry of Industry and Information Technology officially issued a 5G commercial license to China Telecom. On February 6, 2020, 18, China Telecom and Communication University of China signed a strategic cooperation framework agreement in Beijing to jointly promote the development of 5G smart media applications and communication industry. At the same time, the two sides also gave full play to their respective resource advantages and jointly established the 5G Smart Media Communication and Industry Research Institute.
Reference to the above content: Baidu Encyclopedia-China Telecom