After the courier was rejected, the logistics information showed rejection, but what happened an hour later?

This shows that after the courier was rejected, it has been treated as a refusal. However, after the treatment, the recipient reneged and contacted the express outlet in time to ask for a receipt. It may be that the recipient goes to the outlet to sign for it, or it may be that the recipient entrusts others to sign for it, so the logistics information will be updated to the final result of signing for it, and the recipient information will be displayed.

Reasons for refusal

1, the recipient forgot or didn't know who sent the courier, mostly in the delivery.

2. The consignee is dissatisfied with the purchased goods and refuses to accept them.

3. The communication between the sender and the recipient is not smooth, resulting in contradictions, and the recipient refuses to sign for it.

Policy measures

Real-name registration system (a service)

China plans to carry out the real-name registration system of express delivery, which has been piloted in Shaoxing, Zhejiang: Hangzhou Express 20 1 1 After the explosion, China is planning to carry out the real-name registration system of express delivery, and the Ministry of Public Security has carried out the pilot in Shaoxing, Zhejiang. During the Shanghai World Expo, it was also tried out in Shanghai for some time.

Once the trial is officially started, customers need to show their ID cards when sending express mail. The salesman of the courier company should open the parcel to check and verify the delivered items, and also register the information into the computer, and the recipient must show his ID card to receive the express mail. According to industry insiders, the safety factor of express delivery can be increased to a certain extent.

The real-name registration system of express delivery is not only conducive to ensuring the safety of recipients, couriers and express delivery companies, but also conducive to standardizing the express delivery market. However, the increased costs of express delivery companies may have to be paid by consumers themselves.