Project plan is a coordination document to guide project implementation and control, which can be used for mutual communication, project monitoring and evaluation between consulting companies and customers.
Project planning shall meet the following requirements:
1. The project plan should be realistic, as detailed as possible and operable to guide the specific implementation of the project.
2. The project plan should be dynamic and flexible, and can be adjusted appropriately with the changes of the environment and the project itself.
3. The project plan should reflect the combination of generality and particularity, which can cover the basic contents of the project plan (including project name, project background, project objectives, project achievements, time schedule, organization description, work scope, working methods, project personnel, emergency measures and keywords, etc.). ), but also according to the specific needs of the project to develop different programs, so that it can be tailored to specific needs.
(B) consulting project personnel management
The success of consulting project needs a lean and efficient team, including supervisors, project managers and other members.
The selection of project manager is an important content of consulting management and the key to the success of project management. The project manager is the actual person in charge of the consultation site, and his main responsibilities include: grasping the scope of the project; Determine project stakeholders, decision makers and step-by-step procedures; Make a detailed task list; Estimated time requirements;
Make a preliminary project management flow chart; Determine the required resources and budget; Assess project requirements; Identify and evaluate project risks; Make contingency plans; Confirm and track the project operation; Participate in the regular evaluation of the project; Managing the process of change; Report project status, etc. The project manager should have the following qualities: exemplary, insightful, capable, decisive, good at communication, good at inspiring others, able to support superior leaders and team members and encourage new ideas when necessary. The project manager should be able to actively understand, guide and strive to meet the needs and expectations of all interested parties, motivate team members to work together, and create a United, progressive and dynamic working environment.
For the members of the project team, we should first decide the personnel combination according to the specific needs of the project, and consider the individual's professional knowledge, business experience, personality characteristics and development potential for effective collocation in order to obtain the overall advantage. Secondly, master the following basic principles of team management: promoting information sharing; Inform the project progress and personal work in time; Clear personal responsibility and authority; Respect others; Grasp the team temperature. Finally, the reasonable allocation of personnel should be carried out between projects.
(C) Consulting project control management
Consulting project control management is an important responsibility of project managers and supervisors. Control has two meanings: one is to make people obey through power, authority, command or rule; First, it refers to the process of mastering and guiding behavior in order to achieve predetermined goals. The main contents of the general control of the project include:
1. Whether the project team maintains a good cooperative relationship with customers;
2. Whether the consulting task is carried out as planned and under strict control, and whether the start and end of the project are under special control;
3. Whether the consultation task log and related project documents are orderly and properly kept;
4. Whether the project team pays enough attention to important milestones and takes safeguard measures;
5. Whether the actual expenditure of the project exceeds the cost budget;
6. Whether the financial management of the project is effective;
7. Whether the customer pays the project payment according to the contract;
8. Whether there are potential risk factors in the progress of the project and whether there are corresponding emergency measures;
If the project manager and supervisor find problems in the above inspection, they should inform them in time and take corresponding measures to ensure that the project runs on the right track.
(D) Financial management of consulting projects
The financial management of consulting projects is not only related to the profit and loss of consulting projects, but also related to whether the relationship with customers is handled well.
Therefore, it should attract the attention of consulting companies. The contents of financial management of consulting projects include: first, consulting projects should have reasonable pricing; Secondly, it is necessary to formulate a reasonable cost budget; Thirdly, we should strictly control the project implementation cost; Finally, it is necessary to evaluate the economic benefits of the project and determine the profit and loss of the project, so as to provide a basis for adjusting the scope and direction of business, improving the personnel structure and strengthening wage management.
(V) Risk management of consulting projects
The quality and effect of consulting are directly related to the close cooperation between consulting companies and customers. When there is a dispute between the two parties and it is difficult to coordinate, they can resort to law. At present, the number of legal proceedings against consulting companies is on the rise. There are many measures to reduce the risk of management consulting:
1. Establish a project risk responsibility system, and all projects and project contracts shall be undertaken by the partners or senior managers at the headquarters, or reported step by step according to the project size.
2. Establish a computer software management system for customer selection, input the relevant information of customers into the computer, output the risks of potential customers, and decide whether to accept, declare or reject them step by step.
(6) Quality management of consulting projects
The consulting company should establish a multi-level evaluation system for the quality of consulting projects, that is, each project is evaluated by a special person, the partners are evaluated, and the major projects are evaluated by two partners.