1 If the time flies, 20XX is drawing to a close, and I have been in the company for half a year. Looking back on this month's work, with the support and help of the company's leaders and colleagues, I have carefully completed all the work according to the company's requirements. Through this period of study and work, the previous working mode has been improved and the working mode has changed greatly. Now let me briefly summarize my work in the past six months:
First, conscientiously complete daily work and strive to improve their own abilities.
As a salesman of the company, I am deeply aware of the heavy responsibility I shoulder. Therefore, on the basis of doing a good job in daily work, we must constantly absorb new knowledge, improve our knowledge structure and avoid losing our weak links. At the same time, learn from colleagues with high sales performance, improve their own ability and lay a more solid foundation for future work. Strengthen self-study, speed up the pace of work, improve work efficiency, strive to be comprehensive and accurate, and avoid omissions and mistakes.
Two, dedication, solid work, not afraid of difficulties, enthusiastic service, play its due role in their posts.
Adhering to the concept of "honesty first, service first", the company is constantly improving and perfecting, but its knowledge, ability and experience are far from it, so it is necessary to strengthen its own learning and treat all work with a correct attitude. Actively improve their own quality, strive for initiative and responsibility, and strive to improve work efficiency and quality.
Third, the existing problems and the direction of future efforts.
There are some problems and shortcomings in the work, which are mainly manifested in the following aspects: First, due to unfamiliarity with the business, the work cannot be done with ease, and the work efficiency needs to be further improved; Second, some work is not meticulous enough, and some work is not well coordinated; Third, my theoretical level can't keep up with the requirements of the company's work. In the next work, we should seriously improve our business and work level and strive to contribute to the leap-forward development of the company's economy.
When a new month comes, it also means the beginning of a new goal. I think I should try my best to do: First, strengthen my study, broaden my knowledge, and strive to learn real estate professional knowledge and related work common sense; Second, in line with the principle of seeking truth from facts, conscientiously complete all the work, truly be a real property consultant that every customer likes, and strive to be an excellent salesperson; Third, build your own work style, unite as one, work hard and form a good working atmosphere. Abide by the company's internal rules and regulations, safeguard the company's interests, actively create higher value for the company, and strive to achieve greater work results.
Fourth, review the dribs and drabs of this month.
In the process of work, I need to be more proactive; Thanks to the communication with leaders and predecessors, I really feel the care and expectation of leaders, and at the same time admire their profound knowledge and rich practical experience. At the same time, I sincerely hope that leaders and predecessors can guide me in my work and help me ideologically, and I will try my best to play my due role in the further development of the company.
Finally, I sincerely thank every leader and colleague around me again. With such good leaders and colleagues, I believe our company will be better tomorrow in such an excellent group! In this hot land, we will gain infinite hope.
The summary of real estate consulting work has basically come to an end in 2 xx months. Here I just briefly summarize my work scene this month.
I was lucky enough to be hired by xx consultant in May of xx and trained in Qinhuangdao. It has been more than seven months since he officially took office in Sunshine Coast in June.
The pace of time has taken away the busyness, worry, depression, struggle and persistence that have been deposited in my heart for this month, so I still stick to my post. Looking back on the past January, I can't help feeling deeply. I remember when I first came here, I didn't know anything about this industry. With the patient help of Mr. Shen and his colleagues, I quickly learned and became familiar with the nature of the company and real estate knowledge. As a member of the sales department, I deeply feel that my words and deeds represent the image of the company. So I-I want to constantly improve my quality and set high standards for myself. On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we should have a broad understanding of the dynamics of the real estate market and stand at the forefront of the market. After this period of training, I have become a qualified salesperson and try my best to do my job well.
As a newcomer who has never been engaged in this industry, the leader gave me a good attitude, made me understand that I was doing my job, and taught me not to be complacent, but to learn from it. My colleagues gave me a lot of help. Every time I have a question, everyone will not laugh at me and tell me bluntly, so I have received good results. I will soon be single, and I have been praised and appreciated by the leaders and everyone, so please allow me to bow to you and say thank you!
I'm not satisfied with this result. I look forward to a new height and a new step in my future work. Mainly from the following aspects:
1, analysis of different customers, analysis of regional sources of customers, summary of customer consultation questions, etc.
2, the strengthening of sales skills, how to make sp better, how to force it on the spot, and so on.
3. National real estate policy.
At present, the project is basically in the later stage, which is the time to test me and needs a good attitude. I must persist, learn more methods and learn more valuable experience from it.
The new January means a new starting point, new opportunities and new challenges. I am determined to make persistent efforts. To the next level, we must strive to open up a new situation in our work.
Summary of real estate consultancy work 3 years passed unconsciously. I have done a lot of things this year. Of course, I joined xx Group and became a real estate consultant. Speaking of xx Group, the company takes real estate development as the leading factor, and is a comprehensive real estate group company integrating real estate development, construction, property management and landscaping. In xx, it is recognized as an independent and reputable real estate developer with strong strength, so it is an honor to join such a team that directly deals with customers on behalf of the group image. Many successful predecessors have said that selling this industry is the most training job. Because you are young and inexperienced, you need to exercise yourself more!
Last year, our sales performance was obvious to all, and it was very good, thanks to our predecessors. What about me? In fact, I entered this industry relatively late, and I have no obvious achievements. Even so, I am very optimistic about the future and prospects of myself and the company. It can be said that in today's sluggish real estate sales market, our company is the leader in xx real estate development! So relatively speaking, as a salesperson, it is also very important to choose such a working platform to show yourself. Of course, it is the right choice!
During the communication with customers, I deeply realized the importance of real estate. As a property consultant, it is our duty to choose the right house for our clients. We are not only responsible for our own wages, but also for our customers. It can be said that real estate is the most prudent sales in sales, not only sales, but also the summary of my life struggle and the beginning of my life struggle, which are the unshirkable responsibilities of our property consultants. In fact, it is very competitive to talk about customers like us. Although our house is of good quality, good greening, good location, good environment and good service, as a customer, we should pay more attention before making a decision, so our working ability will be shown at this time. How can we get customers to buy our group's house? Of course, let customers know the advantages of our house. Price, location, environment and grade have all become research factors, which need us to coordinate and synthesize.
Generally speaking, the following mistakes and problems often exist in sales work:
1, lack of subjective understanding, unclear thinking when talking about customers;
2. Lack of will and self-promotion desire;
3. The plan is unreasonable, divorced from the objective reality, blindly looking for customers, and sometimes you will miss many prospective customers.
4. The explanation of the house is not in place, and the process of talking about customer execution is not in place.
5. The tracking analysis of competitors is not thorough, and the market response speed is lagging behind.
6, strong pressure from competitors, so that their own advantages can not be highlighted.
All the above are the parts that we need to constantly improve in our work, so I need to ponder and understand the psychology of consumers and the needs of customers in order to deal with them calmly.
To sum up, it is both a review of the past and a prospect of the future. We should also make an objective and in-depth analysis of the present situation, present situation and future development:
1. Analysis of external macro and micro environment: industry status and development, competitor status and trend forecast, regional market status and development, channel organization and relationship status, overall evaluation of consumer satisfaction and loyalty.
2. Internal environment analysis. The correctness and clarity of enterprise strategy, and the matching degree of enterprises in products, prices, promotions, brands and other resources.
3. Analysis of its present situation. Advantages and gaps in their own goals and positioning, work ideas and concepts, personal qualities, etc.
After an objective analysis of the present situation and the future, we can more clearly understand the difficulties and opportunities we face. So as to have a clear understanding and profound analysis of difficulties, find solutions to difficulties, have a strong insight into opportunities, and make preparations for seizing opportunities as soon as possible.
No one will succeed casually, and every success is accompanied by hard work. It is the premise and foundation to realize the continuous improvement of work performance to carefully analyze the reasons for the achievements, sum up the experience and pass it on. Of course, the achievements should be comprehensively summarized and the outlook for the future should be improved. In the second half of my work, I will redouble my efforts, visit more customers, better understand our group's integrated services, set my own task objectives and improve my sales performance. I must do the following:
1, and clarify the main purpose of the work. Strategy determines fate, ideas determine the way out, and good performance must be supported by clear and correct ideas. Otherwise, people will become headless flies, deviate from the direction and track, and will go further and further;
2. The specific objectives of the new year's work: sales objectives and learning objectives;
3. Complete the specific methods of the plan, strengthen the close relationship with customers, and timely reflect the new information of customers. The only way for us to succeed is to realize the above-mentioned conceptual macro-prospect planning. The sales industry is growing, and we can't let ourselves fall behind, let alone be eliminated. So I regard next year as a new beginning, strive for success, achieve our goal and make myself the greatest salesman!
Summary of real estate consultant's work It has been more than eight months since the sales department of 4 xx Lake joined our family-friendly group. From the end of April in xx to the present, I have mastered the sales process from a person with a little knowledge. The efforts behind it are only my own understanding, and of course, the help of my colleagues is indispensable. Because this is my first time as a real estate consultant, I have been working as a real estate assistant for the first half of the month to help my colleagues do a good job in sales and learn professional knowledge at the same time. Slowly, I began to have a necessary understanding of receiving customers, tracking customers, signing contracts, after-sales work, bank mortgage and so on. After the exam in the second half of May, she became an intern real estate consultant. I encountered many difficulties when I started to receive customers independently, but with the help of my supervisor and colleagues, I successfully completed my work and grew rapidly. After a month's time, I have a good grasp of the specific situation of the company's projects, the company's management model, real estate expertise and real estate sales processes and skills. So, with the approval of the company, he became a formal property consultant at the end of July, xx.
However, influenced by the national real estate control policies and loan interest rates, the xx real estate market began to enter the off-season in June, and the transaction volume dropped significantly. The turnover of the company's real estate in August and September is very small. Therefore, the number of visiting customers and calling customers we receive is limited, and most of the improved customers have a strong wait-and-see mood towards the market. Customers with rigid demand also said that they would wait until the first half of 12 to consider booking, which is not bad. From 10 to now, * * * has received about 60 groups of various visiting customers and answered about 80 calls from various customers. Although there are fewer visiting customers, our sales staff are not idle. Instead, they make a phone call to the visiting customers, make an appointment for the visiting customers and provide after-sales service to the previous buyers. During this period, I continued to learn, exercise and improve my business potential, and at the same time, I accumulated some well-meaning customers, which laid the foundation for effective transactions later.
10: the first batch of houses for this project has been delivered, and the second phase of the house has just been approved at the beginning of next month, so the work is even busier. While receiving new customers and making decisions, we should also pay a return visit to follow up the owners' customers, determine the visit time, make a good reception plan, hand over the room rate and answer the owners' various questions. To this end, the manager and everyone often work overtime, help each other, unite as one, make great achievements that day and learn new knowledge and experience. During this period, I strictly demand that I abide by the company's rules and regulations, go to work on time, don't leave early, and don't take vacations without reason. Participate in the training and assessment of the department with your heart, and constantly improve, summarize and apply. Treat colleagues sincerely, live in harmony, learn from others' advantages, tolerate others' shortcomings, maintain a good attitude and make colleagues happy. After continuous contact with various customers, we can deeply understand the advantages and disadvantages of our own projects by comparing with other real estates. The main attractions of the project are: convenient transportation, high-speed rail in the west, and the development potential of the district government close at hand. A winding Rhine lake system running through the north and south in the residential area; Tsinghua bilingual kindergarten; Advanced multifunctional club; Style commercial street, with widened municipal landscape ecological green belt on the east side of the community; Multi-storey quasi-existing houses, the factors that affect customers' confidence in buying are: western pharmaceutical factory, inconvenient shopping, no key primary and secondary schools near the community, and incomplete municipal facilities in the western district; The geographical location of the project is relatively partial, making life inconvenient; The housing in the first phase of the community has not yet reached the delivery standard, and the roads, water and electricity, and landscaping are slow, and the update speed of individual websites is too slow. But customers
Also put forward many valuable suggestions for our project: the entrance doors of building 1 with more than 70 square meters and 50 square meters blocked the exit of the stairs when they were opened, and the entrance doors of more than 70 square meters and 40 square meters were too close to get in and out, so it was suggested to open them inward; Can the model room be renovated early? There is no room for the outdoor unit of air conditioner. Can it be widened and lengthened?
Generally speaking, during my work in the company, I gained a lot, accumulated some experience and summed up some experience. I hope I can do my work better in xx and keep a good attitude. A good attitude is the most basic quality that a salesperson should have. We work in the front line of sales every day, dealing with all kinds of people and things, learning to control our emotions, not bringing the emotions in life to work, and treating work and life with a stable attitude. Have a tolerant heart. There are always contradictions between people, and there are also quarrels and entanglements between colleagues and friends. As long as it is not a matter of principle, we should be kind to others, be tolerant of others, and learn to be tolerant of others. Be self-motivated and take the initiative to do what you should do. Get rid of procrastination and laziness, and get rid of character. Be honest with each other and gain the trust of customers, otherwise everything you say will be counterproductive. Understand what customers need at the first time and make targeted explanations. Be sure to recommend houses and know all the houses, including their advantages and disadvantages. Give a reasonable explanation to all customers' problems. Continuous customer relationship, each customer has a variety of contacts, as long as they are guaranteed to love this project, they will pass on their love. Self-positioning, we are not selling houses, but consultants, helping customers with our professional knowledge. Talk more about professional knowledge with customers, and evaluate other real estates in a neutral way to increase customers' trust. Under the leadership of the sales manager, work hard with colleagues to achieve the company's sales target for the new year. Strengthen self-study, because no matter how good the methods and plans are, they must be completed by strong execution. As a real estate consultant, we should not only be proficient in selling houses, but also know some surrounding knowledge, so as to better serve our customers and make them feel that our house has advantages over other real estate projects in terms of quality, residential environment and property quality.
I am very grateful to the company leaders for giving me this exercise opportunity and to my colleagues for their help. In the new year, I will keep a good attitude, a serious attitude, an upward attitude, handle my work and life well, work hard, live a good life, be loyal to the company, be loyal to my customers, be loyal to my duties, and be loyal to my performance, and strive to hand over my satisfactory report card in the coming year.
Summary of real estate consultant work 5. My biggest feeling this month is to find a way out of confusion. I often ask myself, who am I? what can I do? Who do I want to be? I'm at a loss. In the contact between manager xx and director X, I gradually understood a sentence: "Live in the moment". I only do everything in front of me well, and then I will make progress slowly. People can't look forward to the future. Only by taking every step well can they reach the peak! In this month, my summary and plan are as follows:
1. Receive customers who visit and call for advice every day.
After the reception, Manager X and Director X will point out to me what I didn't do well and what I didn't say well. I know that those bad things must be corrected and mastered. In the daily reception, what we lack most is that we are not natural, relaxed, irritable and blunt when talking with X customers. I sometimes wonder why this happened. In order to change this situation, I read the scrolls aloud every day to improve my mental outlook and tone, but the effect is not good.
In order to further understand, I dissected myself, and I found that the most important reason was that I had no self-confidence and lost my self-confidence. How can I do this job well? In the future, we should also strengthen our confidence and do a good job in reception. Actually, one more thing. I feel that if the leader encourages me, my confidence will double and I will be energetic in everything. I remember someone said to me, "Don't be afraid to make mistakes, do it boldly, correct it if you make mistakes, and don't make mistakes again in the future", which had a great influence on me.
2. deal with xx after-sales matters.
For example, the name change, the explanation of housing construction period 2 17, 18, and the statement that the real estate license is overdue. Although I know the rhetoric and process, there are still many problems in actual combat. Through the guidance of manager X and director X, I learned that when doing these things, I must understand the meaning of every sentence; The significance of each process can be done well! In talking with customers, we must find the problem, analyze the problem and what is the purpose of the problem. These things must spin quickly in your mind. If you form this good habit, you can certainly do the work well!
In the new month, I will do the following:
After receiving customers, summarize the shortcomings in the reception process and correct them; Be careful and attentive when writing a contract; Strengthen confidence and work actively; Strengthen the connotation of your own speech, learn how to treat guests well and make good use of polite language; If you encounter a problem, solve it immediately.
Six years later, 20xx has come to an end. I have been working in the company for one year. Looking back on my work in the past year, with the support and help of the company's leaders and colleagues, I have carefully completed all the work according to the company's requirements. After this period of study and work, the previous working mode has been improved and the working mode has changed greatly. Now let me briefly summarize the work in the past year:
First, finish the daily work seriously.
Try to improve your skills. As a salesman of the company, I am deeply aware of the heavy responsibility I shoulder. Therefore, on the basis of doing my daily work well, I must constantly absorb new knowledge and improve my knowledge structure, some of which are lost in my weak links; At the same time, learn from colleagues with high sales performance, improve their skills and lay a more solid foundation for future work. Strengthen self-study, speed up the pace of work, improve work efficiency, strive to be comprehensive and accurate, and avoid omissions and mistakes.
Second, love your job and work hard.
Not afraid of difficulties, enthusiastic service, play its due role in their posts. Adhering to the concept of "honesty first, service first", the company is constantly improving and perfecting, but its knowledge, skills and experience are far from it, so it is necessary to strengthen its own learning and treat all work with a correct attitude. Strive to improve their own quality, strive for initiative and responsibility, and strive to improve work efficiency and quality.
Three. Existing problems and future efforts
There are some problems and shortcomings in the work, which are mainly:
1. Not familiar with the business, unable to handle it with ease, and the work efficiency needs to be further improved;
2, some work is not detailed enough, and some work coordination is not in place;
3, the theoretical level of self can not keep up with the requirements of the company's work. In the next work, we should seriously improve our business and work level and strive to contribute to the leap-forward development of the company's economy.
When the new year comes, it also means the beginning of new goals. I think I should try my best:
1, strengthen study, broaden knowledge, and strive to learn real estate professional knowledge and related work common sense;
2. In line with the principle of seeking truth from facts, conscientiously complete all the work, truly be a real property consultant that every customer likes, and strive to be an excellent salesperson;
3, their own work style construction, unity, hard work, constitute a good working atmosphere. Abide by the company's internal rules and regulations, safeguard the company's interests, forge ahead to create higher value for the company, and strive to achieve greater work results.
Looking back on the past year, I still need to be more proactive in the process of work; Thanks to the communication with leaders and predecessors, I really feel the care and expectation of leaders, and at the same time admire their profound knowledge and rich practical experience. At the same time, I sincerely hope that leaders and predecessors can guide me in my work and help me ideologically, and I will try my best to play my due role in the further development of the company.
Finally, I sincerely thank every leader and colleague around me again. With such good leaders and colleagues, in such an excellent team, I believe our company will have a better tomorrow! In this hot land, we will reap infinite expectations.
At the end of recent years, inadvertently, 20xx years passed quickly. Quietly, I joined the sales department and joined our family-friendly group for more than half a year. Half a year may seem like a long time in the past, but it is so short to me that it seems to disappear in the blink of an eye. The following is a summary of my work:
I just graduated in early June, just like a teenager in real life, I don't know anything about my job, I don't understand it, and I don't want to touch it, so I have been hiding from myself until I graduate from college, until I have nowhere to hide and have to deal with it. The society is realistic, and so am I. I am looking for an opportunity, an opportunity to develop myself. I started the application and interview process with a nervous heart. Luckily, I came to xx Company. I got to know these beautiful men and women who work with me now. At that time, I didn't have any substantive knowledge about real estate consultants, but real estate was only one of the important indicators of China's economic growth in recent years, which occupied a large share, and at the same time, it also drove the national gdp to soar like chicken blood in recent years.
Half a month's field study is one of my fruitful periods. The careful teaching of leaders and colleagues, as well as generous experience, have made me gain a lot and grow up gradually. Let me have a perfect understanding of my work-the people you used to work with are not necessarily your colleagues, but they may all become your friends. Believe me, it is the little things in your daily work and life that make me fall in love with this job and our team. This is my first official job. It's a very lucky thing.
Since July, I have been working in the urban sales department, which is where I should communicate with buyers for the first time. Although the work is very simple, I just arrange to see the RV, receive visiting customers, send orders and arrange marketing personnel. But this is a very training job, not only to examine my attitude towards this job, but also a kind of training. Because our case system was not perfect at that time, I didn't understand when the job evaluation could be carried out. Understand that waiting indefinitely is terrible, hehe. I was able to get in touch with customers for the first time. Although I didn't take them to see the house, I also learned about the needs and wishes of some buyers. The most important thing is to know what customers think of our work. Their views on the Sunshine New Town project are the most direct and true, and they are also the most memorable.
In August, the leader arranged for me to go to the countryside to publicize and follow the propaganda car around the county. Leadership means to familiarize me with the market situation around the project, the direction of tourists, and some views and understandings of county customers on large property houses, so that I can better understand what county customers should pay attention to. Because in the final analysis, sales is a kind of communication between people and an exchange of value. Only when communication is in place can exchange take place. These concepts I saw in textbooks before can't be my own things without actual contact, which I cherish especially, so I dressed up as if I were traveling every time, because I was very happy and had a rare opportunity.
Attend the housing exhibition in September. Before, I was just a visitor to the exhibition, and I didn't often go to see car model beauties or anything. I am very excited and happy to be a participant and finish this exhibition with you. These exhibitions let me know the position of our project in Xinxiang market, and show its advantages and disadvantages compared with other buildings in urban areas. In these comparisons, I will improve my intuitive understanding and understanding of customers' housing problems in urban areas in the future, which is another growth. I helped my colleagues sell their houses for the first time at the exhibition, and I was excited for a week.
10, I traveled back and forth between the urban sales department and the case field for a month, during which I experienced the departure of my former colleagues twice, reminding me again that society is realistic and everyone is realistic. Everyone's life goals and dreams are different, but as long as I exchange with my heart, we are friends no matter where. Parting is a taboo topic for me, because no matter what kind of parting, it will always make me feel uncomfortable unconsciously, and I am not a person who is good at venting my feelings, so I always hold it back. We are friends now and in the future. A colleague leaves and a new colleague joins. This is a rapidly developing society. Whether you can join a group depends on your own ability, and more importantly, whether you have a heart to be accepted by this group.
I officially took office on 1 1 month. Although I feel that I have been working hard, I still have no deal. Probably because my invitation for a return visit was not in place, probably because the conversation on the phone made me feel unreal and I couldn't let go of what I should look like. This needs to be strengthened, but after all, no eye contact still makes me a little difficult to adapt. I believe I should be able to overcome these as soon as possible. After all, just worrying about the result is not a long-term solution.
The above is a summary of my work since June, saying that qualitative change is the accumulation of quantitative change. Today, I am much more mature than half a year ago, but I am still naive. I will continue to grow and be naive, so that I can gain something under what working conditions, get more and better results with my colleagues and make myself happy.