1. The courier information shows that there is no next record after the courier receives it. It may be that the courier lost it or left it behind, or it may be that some e-commerce transactions are generally scanned first, but the goods are not really sent.
2. The delivery information shows that there is no next record after the first transfer, and it may be left at the transfer station or there is no bill falling off or lost before scanning at the next transfer station.
3. The courier information has not been delivered, indicating that the record has not been updated after the delivery of the dispatcher. The biggest possibility is that the courier is lost or left in the company warehouse, or it may be difficult.
Extended data
According to the provisions of Article 28 of the Provisional Regulations on Express Delivery, enterprises engaged in express delivery business should implement information management in the whole process of express delivery, announce contact information, ensure smooth contact with users, and provide services such as business consultation and express delivery inquiry for users.
Users who are dissatisfied with the quality of express delivery services may complain to the enterprises that operate express delivery services, and the enterprises that operate express delivery services shall handle the complaints within 7 days from the date of receiving them and inform the users. Where an enterprise engaged in express delivery business stops operating, it shall make an announcement to the public in advance 10, inform the postal administration department in writing, return the express delivery business license, and properly handle the undeliverable express mail according to law.