1. Try to call during off-peak hours: the customer service hotline is busy during peak hours and it is difficult to connect. You can choose to try dialing in off-peak hours such as morning and late at night, and the connection rate is relatively high.
2. Use e-mail and online customer service consultation: If the phone cannot be connected, you can choose to consult through e-mail and online customer service. These contact information can be found in Easyhome official website and WeChat official accounts.
3. Seek help from a third party: None of the above methods can succeed. You can also consider sending information to Anyihua's partners and social media platforms for more help.