Project background
Home Paradise is a large private enterprise integrating department stores, hypermarkets and supermarket chains. After years of high-speed business growth, the company's management has not been improved accordingly, which shows that management measures are only aimed at local problems, contradictions between rights and responsibilities, contradictions in division of labor, high efficiency but poor efficiency, and managers are busy dealing with emergencies. Innovation is the eternal theme of enterprise development, and the ability of sustainable innovation is the source power of enterprise sustainable development. The top management of trading companies have realized the importance and complexity of process management in business activities, so they hope to help trading companies sort out and optimize business processes and establish the basic system of process management through the intervention of professional consulting companies.
item description
Through the understanding of Le Jia Company's objectives and the evaluation of the management status quo, Peg Management Consulting believes that the root cause of Jiayuan Company's current management bottleneck lies in the lack of legal management, the difficulty in coordination among departments and the unclear responsibilities of departments. Therefore, it is imperative to construct a clear process system to standardize the business operation of enterprises. In addition, Jiayuan's business also involves real estate, entertainment and other fields. The diversified development pattern of the company has initially taken shape. The company not only needs continuous optimization of the subsequent process system, but also needs process management in other business areas. Therefore, training a high-quality internal consultant team for the company has become another important task of this project.
Based on the above situation, Peg Management Consulting Company has carried out the following main work for this project:
1, process management training
Process, process management concept training, process design training, process management thinking training, process specification and support system training, process and information construction relationship training, project management training, etc.
2. Process carding and optimization
Investigate, diagnose and evaluate the company's business, establish the enterprise flow chart, deeply sort out and analyze the business with FP matrix, describe and optimize the process, and submit it to the enterprise flow system.
3, process execution strategy and plan
According to the actual situation of the company, design the operation strategy and import scheme of the process system, and conduct publicity and training before import.
Project results
The process system is established, which realizes the event-oriented process management of the enterprise, and solves the problems that the enterprise management measures only face local problems, the contradiction between power and responsibility, the contradiction between division of labor, high efficiency but poor efficiency, and managers are busy dealing with emergencies.
An internal process management team has been trained for the enterprise. After Peg management consulting completed the business process carding project, internal consultants independently combed and optimized the processes of real estate subsidiaries, and achieved good benefits.