The common hardware failures of ADSL are mostly loose connectors, broken network cables, damaged hubs and computer system failures. Generally, you can observe the indicator light to help you locate.
In addition, abnormal voltage, high temperature and lightning strike are also easy to cause faults. In places where the voltage is unstable, it is best to equip the modem with low-power UPS. Modem should be kept dry and ventilated, avoid water shower and keep clean. In thunderstorm weather, be sure to unplug the modem and all connections. The modem is damaged. If the indicator light is not on, or only one light is on, or the 10Base-T light is still off after replacing the network cable and network card, the modem is damaged.
Too long line distance, poor line quality and unreasonable connection are also the reasons why ADSL can't be used normally. It is characterized by frequent out-of-step, difficult synchronization or slow consistency. The solution is to connect the devices that need to be connected in parallel, such as telephone extensions, fax machines, ordinary modems, etc. , enter the telephone port of the distributor; Check whether all connectors are in good contact, and modify or replace the poor quality household lines.
Basic method of ADSL fault location
The fault location of ADSL needs some experience. The general principle is: pay attention to indicator lights and error messages, first hardware, then software, first internal, then external, first local, then external network, first test the host, then test the customer, and declare after full inspection. The fault statement should be accurate and concise, and the problems encountered should correspond to the faults mentioned in the user manual as much as possible. When reporting faults to the computer room, the port number and user name should be reported first according to the user manual. Users should record common faults and mention them when reporting.
1. Check whether the power indicator is normal.
The power indicator is located at the far left of the three indicators of the user's modem, and it will continue to light normally. If the power indicator goes out, the user can solve the power problem by himself.
2. Are the data indicators normal?
The data indicator lights are located in two of the three indicator lights on the right side of the user's modem, which continuously lights normally, indicating that there is no fault in the line from the DSLAM client to the local terminal; If the indicator light is not on, it means that there is something wrong with the line, which needs to be solved by the telecommunications department on the spot.
3. Does the user change the IP address himself?
Every user's computer has a fixed IP address. If the user changes his address, the telecommunications department can provide the IP address of his PC and change it back.
4. Whether the user network card and network cable are normal.
After the user's PC network card is connected to the modem through the network cable, its indicator light will flash. If the indicator does not flash normally, it means that the user's network card or network cable is faulty.
If all the above items are normal and users still can't get online, they need ISP technicians to solve them on the spot.
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Example of fault diagnosis and treatment
1. Computers on the LAN cannot use PPPoE.
[Fault Phenomenon]
ADSL connection uses the hub of 10/ 100Mb/s, but computers on the local area network cannot use PPPoE.
[Fault Analysis and Treatment]
ADSL uses 10Base-T standard, that is, 10Mb/s, and it is no problem to connect to the HUB of10mb/s, but if the connection speed between the computer and the HUB is 100Mb/s,/kloc-. The solution is to use 10Mb/s wiring for PPPoE dial-up computers, or to force the network card to work at the speed of10mb/s.
2. When the data stream is large, it will crash.
& lt[ failure phenomenon]
When data traffic increases, ADSL will collapse.
[Fault Analysis and Treatment]
Generally speaking, this is caused by poor quality or poor compatibility of network cards, especially the old ISA bus IOM network cards. Because PPPoE is a relatively new technology, the compatibility of this kind of network card may be problematic, and the speed may be slow, leading to conflicts, and eventually the line will be locked or even collapsed.
3. The startup speed is slow after installing PPPoE.
[Fault Phenomenon]
After installing the PPPoE software of ADSL, the computer starts slowly.
[Fault Analysis and Treatment]
This is related to the problem of network card setting. Because the system needs a legal IP when it starts, it is necessary to set up a DHCP server correctly in the LAN. If it is used by a single computer, the problem can be solved by specifying an IP for the network card, for example: 192. 168.xxx.xxx, subnet mask: 255.255.0.
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4. Unable to list the service items of ISP.
[Fault Phenomenon]
PPPoE software is installed and working normally, but the service items of ISP cannot be listed.
[Fault Analysis and Treatment]
First, check whether the hardware connection is correct and whether the ISP is providing services, which can be judged by observing the display status of the synchronous working light of ADSL modem. If the synchronous working light is normal, check whether other devices in the computer interfere with ADSL and upgrade the driver. Another thing to note is whether the ISP has opened the corresponding service. Because ADSL still has some special numbers tied in the telephone exchange, ISP needs to authenticate these numbers before it can be regarded as the legal availability of the subscriber line. Also, the ADSL access server of ISP is not open, so it is impossible to list the server items.
5.ADSL is slow to access the Internet.
[Fault Phenomenon]
Sometimes ADSL access speed is not much faster than ordinary dial-up modems.
[Fault Analysis and Treatment]
The main reasons for the slow access speed of ADSL are:
1) If you visit a foreign site, the access will be affected by the export bandwidth and configuration of the other site.
2)ADSL technology requires high quality of telephone lines. At present, ADSL is a kind of RADSL (Rate Adaptive ADSL). If the telephone lines between the buildings where the telephone office is located are disturbed by external factors within a certain period of time, RADSL will dynamically adjust the access speed of users according to the line quality and transmission distance.
6. Sometimes you can't connect to the Internet
[Fault Phenomenon]
ADSL sometimes can't surf the Internet normally.
[Fault Analysis and Treatment]
ADSL is a technology based on twisted pair transmission. Twisted-pair is to wrap two insulated copper wires together according to certain rules, which can effectively resist external electromagnetic interference. Most telephone lines are parallel lines, mostly from the junction box of the telephone company to the user's telephone, which is very unfavorable to ADSL transmission. Non-twisted pair transmission is too long, which will cause unstable connection and ADSL light flashing, which will affect Internet access. Because ADSL is to superimpose high-frequency digital signals on the low-frequency voice of ordinary telephone lines, adding any equipment to the connection from the telephone company to the ADSL filter will endanger the normal transmission of data, so don't connect telephones, telephone burglar alarms and other equipment in parallel in front of the filter.
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7.ADSL lights are all normal, but the network is still closed.
[Fault Phenomenon]
An ADSL indicator light is green, but it is also off. Just restart the modem.
[Fault Analysis and Treatment]
This situation often happens to network users without proxy servers, firewalls and routers. This is because there is a "lOBase-T" port on ADSLModem, which is the hub port of LAN. Although it is a port of 10Mb/s, the uplink bandwidth of ADSL is only a few hundred KB/s. If ADSL is directly connected to the HUB in the user's local area network, and the HUB is connected to the client below, many packets unrelated to ADSL in the network will occupy the ADSL uplink channel, and ADSL cannot control the broadcast storm in the local area network. If the uplink transmission capacity of ADSL is exceeded, the data packet will be loaded into the buffer of ADSL; If the data volume continues to increase and the cache overflows, ADSL will "sleep". So we have to restart the modem. The solution is to make a proxy server with dual network cards, which can cut off the direct communication between Modem and LAN and avoid the above problems.
8. Virtual dialing failed
[Fault Phenomenon]
When ADSL uses virtual dialing software, it prompts an error message and the dialing fails.
[Fault Analysis and Treatment]
If the dial window displays "start negotiation" and then waits, and finally the menu "timeout" pops up directly, this situation indicates that the network is unavailable. The main reason is that the network cable of 10Base-T port on ADSL is not connected properly or the ADSL network is unavailable. You can restart ADSL and try again.
If the dial-up window shows "negotiation started", then "verification" and finally "verification failed", this situation indicates that the user account or password is wrong.
If the dial-up window shows "start negotiation", then "authentication", then "receive network parameters", and finally the "timeout" menu pops up, which indicates that the dial-up IP address is full and needs to be dialed later.
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Common faults of ADSL and their solutions
1. What should I do when I can't surf the Internet?
Answer: 1. Check whether the indoor wiring is normal and whether the "separator" is connected correctly. Generally, splitters are divided into three interfaces: line, telephone and ADSL(MODEM, DSL). The line interface is used to connect the external line accessed by the telephone company, the telephone interface is used to connect the telephone, and the ADSL interface (some splitters are marked with MODEM or DSL) is used to connect the ADSL modem.
2. Turn off the ADSL modem and computer, then turn it on again, and then try to surf the Internet normally. In many cases, the ADSL modem and computer can be restarted once, and the fault can be recovered by itself. This method is very effective for 678 errors.
3. Open "Start Menu-Programs-Accessories-System Tools-System Restore" on the computer, select "Restore my computer to an earlier time", then select a date and restore point where you can surf the Internet normally, and click "Next" to restore the system. At this time, the system will restart and complete the system restoration, and dial again after restarting;
4. Please find the corresponding solution in the error code table.
5. If the drama Chili is ill, Fu Xin is waiting for you? What happened? Kidney SP network service provider.
2. How to judge whether your ADSL modem is normal?
Answer: "Power indicator". After the ADSL modem is connected normally, the "Power indicator" will light up. At present, the common "power indicators" of ADSL modems are: power, PWR；;
"Synchronous light" (that is, external indicator light) is a sign that ADSL modem works normally. If the modems are not synchronized, it is impossible to dial up the Internet. Generally, checking whether the modem is synchronized depends on whether the synchronization light of the modem is on (not flashing). After turning on the modem, wait for 1 minute to stabilize the state. If the synchronization light is always on (not flashing), it means that the modem can synchronize, while the synchronization light flashes, which means that the modem is out of synchronization. At present, the common synchronous lights of ADSL modems are: ADSL, DSL, LINK, Line Sync, WAN, @, STATUS；;
The "internal indicator light" is the status light when the ADSL modem is connected to the computer network card. Generally, it only needs to be on. The "internal indicator light" is on, indicating that the communication between ADSL modem and computer is normal. At present, the common "internal lights" of ADSL modems are: PC, LAN；;
The "data indicator" indicates the data transmission status between the computer and the network, so it is generally ignored. At present, the common "data indicators" of ADSL modems are: data and DIAG.
Generally speaking, under normal circumstances, the indicator light of the MODEM should be like this: the power is on; ADSL is always bright; Ian is on.
The 3.ADSL modem is in good condition, but I can't dial the Internet. What should I do?
Note: Common faults are marked in red.
ADSL fault error code table (applicable to WINXP and WIN9X/2000 using RasPPPoE)
error code
exist problem
Cause of failure
solution
602
Dial-up networking cannot be connected because the device is not installed correctly or is in use.
RasPPPoE is not completely installed correctly.
Uninstall all PPPoE software and then reinstall it.
605
Dial-up networking can't set the use port because of the device installation error.
RasPPPoE is not completely installed correctly.
Uninstall all PPPoE software and then reinstall it.
606
Dial-up networking cannot connect to the required device port.
RasPPPoE is not completely installed correctly, the cable is faulty, and the ADSL modem is faulty.
Uninstall any PPPoE software, reinstall and check the network cable and ADSL modem.
608
Dial-up networking device does not exist.
RasPPPoE is not completely installed correctly.
Uninstall all PPPoE software and then reinstall it.
609
Unable to determine the dial-up networking device.
RasPPPoE is not completely installed correctly.
Uninstall all PPPoE software and then reinstall it.
6 1 1
6 12
Dial-up networking network connection routing is incorrect.
RasPPPoE is not completely installed correctly, and the ISP server is out of order.
Uninstall any PPPoE software, reinstall it, and call ISP to ask.
6 17
The dial-up networking device has been disconnected.
RasPPPoE is incomplete and incorrect.
Installation, ISP server failure, cable failure, ADSL modem failure.
Uninstall any PPPoE software, reinstall it, call the ISP, and check the network cable and ADSL modem.
6 19
Unable to establish connection with ISP server.
ADSL ISP server failure \ADSL telephone line failure.
Check whether ADSL signal lamps can be synchronized correctly. Call the ISP to ask
62 1
Windows NT or Windows 2000 Server network RAS network component failure.
Windows NT or Windows 2000 Server network RAS network component failure.
Uninstall all PPPoE software and reinstall RAS network components and RasPPPoE.
622
Windows NT or Windows 2000 Server network RAS network component failure.
Windows NT or Windows 2000 Server network RAS network component failure.
Uninstall all PPPoE software and reinstall RAS network components and RasPPPoE.
623
Windows NT or Windows 2000 Server network RAS network component failure.
Windows NT or Windows 2000 Server network RAS network component failure.
Uninstall all PPPoE software and reinstall RAS network components and RasPPPoE.
624
Windows NT or Windows 2000 Server network RAS network component failure.
Windows NT or Windows 2000 Server network RAS network component failure.
Uninstall all PPPoE software and reinstall RAS network components and RasPPPoE.
625
Windows NT or Windows 2000 Server network RAS network component failure.
Windows NT or Windows 2000 Server network RAS network component failure.
Uninstall all PPPoE software and reinstall RAS network components and RasPPPoE.
629
The remote computer is not responding and the connection has been disconnected.
Network protocol errors caused by ADSL ISP server failure, network card failure and abnormal shutdown.
Generally, you can reinstall the dialing software.
630
ADSL modem is not responding.
ADSL telephone line failure, ADSL modem failure (power is not turned on, etc.). )
Check ADSL equipment
633
Dial-up networking cannot be connected because the device is not installed correctly or is in use.
RasPPPoE is not completely installed correctly.
Uninstall all PPPoE software and then reinstall it.
638
After a long time, I still can't connect to the ADSL access server of ISP.
ISP server failure; In the wrong connection created by RasPPPoE, you entered a phone number by mistake.
Raspppoe.exe, which runs the dial it creates, checks whether the ISP service can be listed to ensure that the ISP is normal; Clear the phone number in the dial-up connection you are using or keep only 0.
645
The network card did not respond correctly.
Network card failure, or network card driver failure
Check the network card and reinstall the network card driver.
650
The remote computer is not responding and the connection has been disconnected.
Network protocol errors caused by ADSL ISP server failure, network card failure and abnormal shutdown.
Check whether ADSL signal lights can be synchronized correctly and call ISP to ask; Check the network card, remove all network components and reinstall the network.
65 1
The ADSL modem reported an error.
Windows is in safe mode or there are other errors.
When this error occurs, redial to report a new specific error code.
678
The remote computer is not responding and the connection has been disconnected.
Network card failure, network protocol error, ISP server failure
Check whether ADSL signal lights can be synchronized correctly, check the network card, delete all network components and reinstall the network; Restore the system to an earlier time; Call the ISP and ask.
69 1
The user name and password entered are incorrect, and the connection cannot be established.
User name and password error, ISP server failure.
Re-enter the correct username and password; Arrears; Call the ISP and ask.
7 18
The remote computer did not respond when verifying the user name. Disconnect.
ADSL ISP server failure
Call the ISP to ask
720
Dial-up networking cannot coordinate the protocol settings of servers in the network.
The ADSL ISP server failed, and the abnormal shutdown caused the network protocol error.
Call ISP to ask, delete all network components and reinstall the network.
734
PPP connection control protocol aborted.
The ADSL ISP server failed, and the abnormal shutdown caused the network protocol error.
Call ISP to ask, delete all network components and reinstall the network.
738
The server could not assign an IP address.
ADSL ISP server failure, ADSL users exceed the IP address that ISP can provide.
Call the ISP to ask
769
Unable to achieve the specified goal.
The network card is disabled or not working properly.
Enable the network card, reinstall the network card driver, and replace the new network card.
797
The ADSL modem connection device could not be found.
The power supply of ADSL modem is not turned on, and there is something wrong with the cable between the network card and ADSL modem. After the software is installed, the corresponding protocol is not correctly bound, and the wrong empty connection is established when establishing the dial-up connection.
Check the power supply and connecting wires; Check the network properties, whether the related protocols of RasPPPoE are correctly installed and bound (related protocols), and check whether the network card appears. No. or! No, set it to enabled, check the properties of the dial-up connection, and check whether the connected device uses the ISDN Channel-Adapter Name (xx) device, which is empty. If it has been used, please cancel it, choose the correct PPPoE device to replace it, or re-create the dial-up connection.
I have dialed successfully, but I can't open the webpage. What should I do?
A: Stop running all firewall and proxy server software; If your computer uses more than two network cards, please remove the other network cards that are not connected with ADSL modem; Reset TCP/IP properties correctly (in Win9x system, you can enter the settings through "My Computer-Control Panel-Network -TCP/IP- Properties"); In Win2000/XP system, you can enter the settings through "My Computer-Control Panel-Network Connection-Local Connection-Properties -TCP/IP- Properties". Please choose to let the server automatically assign DNS, without specifying a gateway, just choose "Automatically obtain IP address" (Win9x system needs to be restarted). Check your browser settings. If your computer is directly connected to an ADSL modem, make sure that the proxy server and automatic detection options are not turned on (you can cancel these options in IE's Tools-Internet Options-Connection); Uninstall the PPPOE dialing software you are using, and then reinstall it; After restarting the computer, delete the TCP/IP protocol and add TCP/IP again; Reinstall the browser; Use the correct and complete user name (Leshan Tietong ADSL user name format: 5 130986@ls).
5. What should you do when you browse the web and download slowly?
Answer: Check whether the computer is infected with virus. It is recommended to upgrade the antivirus software to the latest virus database, and then conduct a comprehensive scan. Cancel the option of using proxy server in the browser and connect the computer directly to ADSL modem; Reinstall the network card driver; It is recommended to use 8139/10-100m adapter network card or better to change the network card with good quality and performance; Optimize setting up network, downloading software, etc. In addition, you can browse Sina, Netease, TOM and other large websites, or download from Sky, Huajun and other websites, which is faster, because some websites are established by individuals and there is no stable network and server.
6. When dialing, you will always be prompted that the password of 69 1 account is wrong or invalid, or a window for re-entering the password will pop up. What should I do?
Answer: Make sure that the account number and password are entered completely and correctly, and the format and case are correct (for example, the format of Leshan Tietong ADSL user name is 5 130986@ls, and the format of Leshan Telecom user name is ls 5130986); ); Determine whether the account is in arrears (network usage fee and telephone fee are paid separately); Check that the last time you disconnected the Internet, you followed the normal steps. Your account may be suspended if you turn off your phone directly without disconnecting. If the 69 1 error appears for the first time, please wait for about 20 seconds before dialing; Call the ISP to help you solve it.
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Abnormal failure in ADSL use
In the process of using broadband network, we often encounter some thorny problems, which lead to the inability to surf the Internet normally and affect our work, study and entertainment. The following provides some reference solutions for some common problems in ADSL broadband use.
1. When using ADSL modem with USB interface, you can't connect to dial-up.
Phenomenon and Cause Analysis: Generally speaking, this situation is due to the short initial start-up time due to the USB modem supplying power through the USB interface, the network equipment is not activated or the line is not activated, that is, the ADSL modem is not activated, which leads to the line being blocked.
Solution: When similar problems occur, we can wait patiently for 30 seconds to several minutes before trying to connect. Sometimes it can be connected as soon as it is turned on, and sometimes it takes several minutes to activate or restart. If the line has been unable to be activated, there may be a problem with the network connection. Please call the local telecommunications bureau in time, which is rare.
2. I have been using a good ADSL modem, and suddenly I can't get online.
Phenomenon and Cause Analysis: There may be many reasons for this problem. If hardware damage and line damage are excluded (the probability of this situation is very small), the main reasons may be: First, the network equipment is overheated and unstable; Second, automatic disconnection during IP adjustment; Thirdly, the network system of the telecommunication bureau crashed, which is very unlikely, but I have met it twice.
Solution: If the network equipment is overheated and unstable, generally speaking, the equipment can be automatically connected immediately; Because the ADSL modem has a relatively high calorific value, it feels very hot. In order to work stably, it should be placed in a well-ventilated place. Because the IP address of ADSL is dynamically allocated, sometimes the IP of ADSL will be adjusted and suddenly dropped. This situation generally does not need attention, and it can be automatically connected after a few seconds. If there is no connection, press the reset IO key to turn it off, then start it again, and you can connect. If none of the above methods can solve the problem, you can call your ISP to determine whether there is a problem in the network center.
3. The problem of slow network speed
Generally speaking, the speed of 1MB ADSL broadband should be enough for our daily use (except HD video on demand) or for several people, but sometimes it is very slow to open the web page.
Phenomenon and reason analysis: first, it may be that individual WEB servers are busy. If opening other web pages is not slow, there should be no problem with the network. The network speed is very slow because individual web servers are busy. Secondly, it may be a compatibility problem between dialing software and operating system. Thirdly, it may be the problem of line quality or distance, because ADSL uses telephone lines, and if the distance is too long, there will be signal attenuation, which will slow down the network speed.
Solution: We can't solve the problem that individual WEB servers are busy. I suggest you try again later. In the use of dialing software, if Windows XP operating system is used, the system comes with dialing tools, and no additional dialing software is needed. If you use other systems, it is recommended to use RASPPPOE dialing software. If it is because of the line quality or distance, please contact the relevant telecommunications bureau (the district office that installs and debugs ADSL for you at home, and leave your contact information when installing).
ADSL broadband access problem
1. A friend uses an ADSL modem with an Ethernet interface to surf the Internet, and then sets up a local area network with several machines through HUB or switch, and then enjoys the solution of surfing the Internet.
Let's take the use of Shida ADSL2 1 10-EH modem (with routing function) as an example to introduce the relevant settings. The default IP of a modem is192.168.10.1. As a client (every machine connected to a hub or switch), TCP/IP protocol and IPX/SPX protocol of LAN need to be installed after the network card is connected to the hub or switch. Then you need to set the IP address to192.168.10. X, the same as the domain where the modem is located. The subnet mask is 255.255.255.0, and the default gateway is192.168.10.65438.58886 Other options can be selected by default.
If you use Startech 5800U and similar ADSL modem with USB interface without routing function, you can actually enjoy the Internet. One of the machines connected to ADSL modem is a host, and like other machines, it is connected to a hub or switch through a network cable. On the host, IP address192.168.0.1,subnet mask 255.255.0, default gateway:192.168.0.1 As a client, you only need to surf the Internet through the local area network. If it is a WINXP system, you can surf the Internet without setting. The main disadvantage of this method is that the performance of the machine as a server is better, and once the server is closed, other users can't surf the Internet.
2. Why do multiple computers slow down after enjoying the Internet?
* * * Internet access speed mainly depends on the Internet access mode and network bandwidth. At present, the commonly used ADSL speeds are mainly 5 12KBPS, 1MB, 2MB, and the bandwidth of cable modems and residential broadband is even 10M. But its actual speed often depends on the service quality of suppliers, and sometimes it can't reach the nominal speed. Generally speaking, the network with 1M bandwidth can be used by 1- 12 people for daily use, such as surfing the Internet, chatting, sending and receiving emails, etc. All users * * * share the bandwidth of 1M, but the bandwidth is not evenly distributed to each computer. If one or several of them use multi-thread download tools to download files or play some games that occupy more bandwidth at the same time, if similar situations often occur, users on the internet can be suggested to use single-thread download or choose a time with low internet density.
The two computers were originally interconnected by a network card, but later one of them was connected to broadband. Is there any way to connect the other computer to broadband?
There are three main ways to solve the problem of * * * enjoying the Internet: connect the broadband network wiring directly to the hub or switch by using the hub or switch, and then connect it to the hub or switch through the network cards of two computers, so that you can enjoy the broadband through the * * * sharing software; Secondly, install a network card on the machine connected with broadband, use it to connect with the network card of another computer, and enjoy the software and surfing the Internet through the network. Thirdly, if you have relatively abundant funds, you can choose a broadband router, connect the broadband network cable of Netcom to the WAN port of the router, and then connect two computer network cards to the LAN port of the router. If the PPPOE dialing function of the router is configured, any computer can surf the Internet independently.
4. How to ensure the security of broadband Internet access?
Many friends are worried that their machines will be "hacked" if they enjoy broadband Internet access. In fact, in general, the functions of the current * * * software are already relatively powerful, and generally have the function of a firewall. When the outside world uses the local area network, because the local area network only has 1 legitimate IP addresses, even if it is connected, the outside world only connects to the servers enjoyed by * * *. Other computers inside can't get in, so they can't get in. Therefore, compared with each computer accessing the Internet independently, * * * greatly improves the security of computers. In addition, many broadband routers also have the function of firewall, so the external connection is the router itself, and most hacker attacks can not work again after encountering the router, so the security is higher, because the router itself is not afraid of attacks. Therefore, you can rest assured that it will not be hacked!
There are two computers at home enjoying broadband internet access, but it is more troublesome to install the network card. What other simple methods are there?
There are actually many choices now. It is common to choose USB Link to connect two computers online, and then * * * enjoy surfing the Internet. However, it should be noted that there are two kinds of USB Link online: one is that it only provides the simplest file transfer function and needs special software to realize it. This line can't realize network sharing; In addition, there is a USB online cable, which integrates a special control chip. After installation, it will become a virtual network adapter in the hardware list. In use and configuration, it is basically the same as the network card, which can realize * * * Internet access, but compared with the network cable, its connection distance is shorter and the price is more expensive. In addition, you can surf the Internet wirelessly, which is convenient, but the price of wireless equipment is also more expensive.
Dialing software problem
Do 1 ADSL devices need special drivers?
Answer: No, just install any software that conforms to the PPPoE protocol, but the driver of the network card still needs to install non-standard ADSL (except USB and built-in ADSL card).
2 How to choose adsl dialing software?
Answer: ADSL uses PPPoE (Point-to-Point Protocol over Ethernet) virtual dialing software, which has its own shortcomings. It is recommended that you use the PPPoE dialing software provided with Windows XP. After many tests, there are fewer disconnections when using the self-contained virtual dialing software. The stability is also relatively improved. If you are using Windows 9x/Me, you can choose EnterNet, WinPoET and RasPPPoE. EnterNet is commonly used now, and EnterNet300 is suitable for Windows 9x；. EnterNet500 is suitable for Windows 2000/XP. When there is a problem, you can try to switch to other virtual dialing software.
Why is the ADSL monitor connected to the Internet, but there is no data transmission pause every once in a while?
Answer: Generally, this is an ISP's problem. ISP's adjustment of settings or some imperfect settings will cause ADSL.