Relatively speaking, the service function of 12333 is relatively simple, and it provides human resources and social security services specifically for the public. It is the official mobile service channel of the government service platform for human resources and social security.
12345 platform cooperates with the provincial procuratorate to promote the efficient resolution of people's demands.
Hotline 12345 is an important window for the provincial government to serve the masses and enterprises, and it is also an important channel to reflect problems and suggestions and promote the solution of government service problems.
Since 20021,12345, the provincial government service platform has joined hands with the public interest litigation department of the provincial procuratorate to mark and push issues related to the ecological environment and food and drug safety from a large number of people's complaints and consultation information according to the public interest litigation related functions of the procuratorate, effectively expanding the sources of public interest litigation clues of the procuratorate.
If the clue involves the administrative organ's illegal exercise of its functions and powers or inaction, the procuratorial organ will issue a procuratorial proposal to file a public interest lawsuit after investigation and evidence collection, and urge it to perform its duties according to law.
"Taking hotline complaints as a clue source has further strengthened the handling of complaint work orders by various contractors and effectively promoted the 12345 hotline complaints to be more pragmatic." The relevant person in charge of the provincial government service center said that in the next step, the provincial platform of 12345 convenience hotline will dig deep into clues in related fields and promote more enterprises and people to effectively solve the problem of "urgent difficulties and worries".