It is fast and convenient, which greatly shortens the time and space and adapts to the fast-paced life of modern urbanites.
Low operating cost, strong concealment and easy tax evasion.
With abundant funds, we can continuously introduce new products or limited edition goods.
Relying on scientific and technological talents to keep customer information confidential.
Can provide after-sales service for goods.
Disadvantages of e-commerce B2C:
1. The lack of communication and care between people is entirely for business.
2. Lack of diversity.
You can't provide a complete test report for the goods.
4. The interaction between buyers and sellers is low.
5. Commodity bargaining space is small.
6. It is difficult to establish a long-term and stable relationship with customers.
7.7 customer service. B2C e-commerce websites lack interactivity and personalization. Most B2C e-commerce websites offer similar service functions. Due to the lack of novelty in the service function of such websites, their service quality is basically email consultation, QQ contact, telephone consultation and so on. Therefore, customers pay more and more attention to the price of goods, which leads to B2C e-commerce websites often relying on price wars to attract popularity, which leads to insufficient attraction to customers.
8. Business processes have certain limitations. Online shopping lacks experience. Although some enterprises can improve their business processes more effectively by using e-commerce technology, in many cases, some business processes can be better completed by using traditional business activities, but these business processes cannot be improved by implementing new technologies. When shopping in stores, retailers have accumulated many years of work experience, so they can find customers' needs and find products or services that meet these needs.
Extended answer
B2C e-commerce refers to the general name of e-commerce activities carried out by enterprises for individuals, such as providing online medical consultation and online commodity purchase for individuals. According to the latest statistics up to 2009, there are more than 400 million netizens in China, among which underage netizens account for 1/3. Future mainstream consumers will choose online shopping. IResearch predicts that the online shopping market in China will reach 567 billion in 20 10 and 798 billion in 20 12, with an annual growth rate of over 80%, making it the strongest growth engine of the new Internet economy.
B in B2C is a merchant, that is, a commercial supplier (generally referred to as an enterprise), 2 (2) is a homonym of to, and C is a consumer, that is, a consumer. B2C e-commerce is an e-commerce model divided by the transaction subjects of e-commerce, that is, business-to-consumer e-commerce. Specifically, it refers to the realization of various business activities, trading activities, financial activities and comprehensive service activities between enterprises or merchant institutions and consumers through information networks and electronic data information. It is a form in which consumers directly participate in economic activities by using the Internet.
B2C is an e-commerce mode in which enterprises conduct business activities directly with consumers. This form of e-commerce is generally based on direct customer-oriented retail business and online sales with the help of the Internet, so it is also called e-sales or online sales.