1, the warranty period of different Logitech mice is different, such as lower-priced mice (photoelectric mink, photoelectric hunting mink, G 1, etc. ) the warranty is one year, and others, such as the revolution, are three years. Logitech's warranty is subject to the receipt, and the extension period of one year or three years from the receipt is your warranty; If there is no receipt, it will be calculated according to the time delay of half a year on PID. For example, you bought it in April 2008 and didn't have the receipt, so the warranty started in June 2008. 10. In some places, Logitech customer service doesn't abide by this rule. You just need to complain to him and basically solve it.
2. At present, Logitech's after-sales service is the responsibility of the third party. After-sales service calls vary from place to place. For specific contact information, users can consult the local Logitech dealer and then contact the after-sales service according to this phone number. The after-sales service in Haidian District, Beijing is on the floor of Science and Trade Building 10. The warranty period of specific products is different, generally one year for low-end products, three years for some products and two years for cameras.
3. Logitech's products don't need after-sales packaging or anything. Entering the number at the bottom of the product will directly identify it. Logitech peripherals can basically be guaranteed regardless of licensed products, Hong Kong banks and even parallel imports from the United States.
4. During the warranty period, Logitech will choose to replace or repair the product according to the specific conditions of the product, which usually takes one week to one month. In Beijing, the general maintenance or replacement time is about one week, and the waiting time in other areas may be longer. Of course, the new product is also unpacked, but it can be guaranteed to be new.
5. In addition, if the mouse accessories are lost, Logitech will replace them as appropriate. For example, if the battery compartment cover is damaged, it will be replaced free of charge after sale. If the game mouse counterweight is lost, it will generally be charged.
In short, the Logitech mouse has always been popular. Logitech's after-sales service is very good, and there are no major defects in its basic appearance. Of course, the premise is that your mouse has not been disassembled. However, it should be noted that Logitech's warranty on overcharge is very strict. Logitech's after-sales staff are much more professional than ladies. It is said that many after-sales staff can tell at a glance whether the mouse has been disassembled.
Bian Xiao introduced so much information about Logitech mouse warranty. The after-sales service of Logitech mouse is still relatively good. I believe that as long as your mouse is still under warranty, Logitech mouse will definitely repair it for you!