Why can't Harbin anti-fraud center get through?

Why can't Harbin anti-fraud center get through? Generally don't call this number, just call 1 10.

96 1 10 is the hotline of anti-fraud center, which generally pushes early warning and dissuasion information in the form of short messages. This hotline has a heavy workload and is usually busy.

If you encounter a suspected telecommunication network fraud and don't know how to confirm it, you can call 1 10 or consult the nearest police station.