Vertical communication refers to the communication between different levels within an organization, usually between superiors and subordinates. This kind of communication usually occurs between different departments or different positions with subordinate relationship or superior-subordinate relationship, and is carried out in order to achieve organizational goals.
Vertical communication includes downward communication and upward communication. Downward communication refers to the transmission of information, instructions, orders and decisions from superiors to subordinates, so that subordinates can understand the intentions and requirements of superiors and perform tasks according to their instructions. Upward communication means that subordinates report their work to their superiors, reflect the situation and make suggestions. , so that the superior can understand the work situation and problems of the subordinates and make corresponding decisions and adjustments.
The importance of vertical communication is that it can coordinate the work between different levels and make the organization run more smoothly and efficiently. At the same time, vertical communication can also strengthen communication and understanding between superiors and subordinates, and improve the cohesion and centripetal force of the organization.
Vertical communication is characterized by directness and guidance. In vertical communication, the instructions and orders of superiors are authoritative and mandatory, and subordinates must obey and implement them. At the same time, subordinates can also reflect problems and make suggestions to superiors through upward communication, but they must follow the regulations and procedures of the organization.
The difficulty of vertical communication lies in the differences of thinking patterns and hobbies between different levels. The superior usually pays more attention to the overall interests and organizational goals, while the subordinate pays more attention to personal interests and departmental interests. If these differences are not handled properly, it may lead to obstacles and poor vertical communication.
In a word, vertical communication is one of the important ways of communication between different levels within an organization. It can coordinate the work between different departments and posts and improve the efficiency and cohesion of the organization. In order to achieve the effectiveness of vertical communication, it is necessary to strengthen communication and understanding between superiors and subordinates and establish good communication channels and mechanisms.