Check the train time
If you need to check the train time, you can call Yantai Railway Station at 0535-6666666. After connecting, you will hear an automatic voice prompt, just follow the prompt. If you don't know the specific operation steps, you can press the "0" key to switch to manual service. Manual customer service will provide you with more detailed services. When inquiring about the train time, you need to provide the following information:
1. Departure and destination
2. Date of departure
3. Train number or station name (optional)
Customer service will find the latest train timetable for you according to the information provided, and tell you the specific departure time, arrival time, train number, fare and other information.
Buy a ticket
If you need to buy a train ticket, you can do so in the following ways:
1. Buy at the ticket window of the railway station.
2. Buy at the Railway Customer Service Center
3. Buy on 12306 website or APP.
If you choose to buy at the train station ticket window or the railway customer service center, you need to provide the following information:
1. identification number
2. Departure and destination
3. Date of departure
4. Train number or station name
If you choose to buy on 12306 website or APP, you need to do the following:
1. Register an account and log in.
2. Enter the origin and destination, and the departure date.
3. Select the train number and fill in the passenger information.
4. Select the seat type and pay.
return a ticket
If you need to refund your ticket, you can do so in the following ways:
1. Refund at the ticket window of the railway station.
2. Refund the ticket at the railway customer service center
3. Refund the ticket on 12306 website or APP.
If you choose to refund your ticket at the train station ticket window or the railway customer service center, you need to provide the following information:
1. identification number
2. The original ticket purchase information of the train ticket
3. Reasons for refund
If you choose to refund your ticket on 12306 website or APP, you need to do the following:
1. Login account and enter the ordering page.
2. Select the order to be refunded and click "Refund".
3. Fill in the refund reason and submit it.