According to your description, I suggest you refer to the following information:
Below is the contact information of HP Gold Service Center. You can choose the right HP Gold Service Center according to your own needs. If you have the invoice and warranty card, I suggest you take it with you.
1. Address: Shop 3, Ruiyun Garden 1 Building, No.382, Liu Yi North Road, Fuzhou, Fujian (30m south of the intersection of Dongxiaozhi and Liu Yi North Road 17, 27, 23, 3 18, K2 \ 62 \ 64.
Tel: 059 1-87620548
2. Address: Hudong Road, Fuzhou (No.75 Xinmin Road). For HP Gold Service, you can take Bus No.70, Bus No.74, Bus No.88 100 109 12 1 and get off at Fuzhou No.3 Middle School Bus Station. The maintenance station is behind the bus station.
Tel: 0591-87600227/87561589.
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..